Applications Specialist

National Corporate Housing; United States; Remote; USD 50,000 - 60,000; Full time

Job summary

An established industry player is seeking an Applications Specialist to enhance their enterprise applications. In this pivotal role, you will manage user and data administration across various systems, ensuring optimal performance and security. Collaborating with IT and business stakeholders, you will drive system enhancements and provide expert support. This role offers a unique opportunity to contribute to meaningful business outcomes while fostering a culture of innovation and collaboration. Join a company that values professional growth and is committed to continuous improvement in a supportive work environment.

Benefits

Medical, dental, and vision insurance options

401k plan with discretionary match

Company paid life insurance

Paid time off

Wellness program

Complimentary use of corporate apartments

Qualifications

• Proven expertise in application administration and user management.
• Hands-on experience with enterprise application data management.

Responsibilities

• Manage user accounts and ensure proper access controls.
• Execute data import/export processes and maintain data integrity.
• Coordinate software deployments and validate updates.

Skills

Application administration

User management

Data management

Salesforce configuration

Analytical skills

Problem-solving

Communication

Collaboration

Education

Bachelor’s degree in Computer Science

Salesforce Administrator certification

Tools

Salesforce

Property Management System (PMS)

ERP platforms

Job description

Applications Specialist

National Corporate Housing is a global leader in corporate housing solutions, dedicated to delivering exceptional services through a personalized approach. Our culture emphasizes collaboration, innovation, and professional growth. As we expand our technological capabilities, we're looking for a skilled Applications Specialist to manage and optimize our enterprise applications, ensuring they continuously exceed business and customer expectations.

Position Overview

The Applications Specialist manages user and data administration across enterprise systems, including Salesforce, TrueContext, Property Management System (PMS), and ERP platforms. In this role, you will ensure our technology infrastructure remains secure, reliable, and aligned with organizational objectives. Collaborating closely with IT, Product Management, and various business stakeholders, you will drive system enhancements, provide expert support, and promote efficient application utilization.

Key Responsibilities

User Administration

1. Manage user account creation, updates, and deactivation, ensuring proper permissions and access controls.
2. Monitor user activities to uphold security standards and compliance.
3. Provide prompt and effective resolution to user access and permission-related issues.

Data Administration

1. Execute data import and export processes, ensuring accuracy and alignment with business needs.
2. Conduct routine data quality audits and implement corrective actions as needed.
3. Generate and maintain insightful reports and dashboards to support informed business decisions.

Application Deployments and Updates

1. Coordinate with IT and Product teams to plan and execute software deployments, upgrades, and maintenance tasks.
2. Test and validate software updates for reliability, stability, and performance.
3. Quickly identify and resolve deployment-related issues.

Technical Documentation & SOPs

1. Develop and update detailed technical documentation, including user guides, Standard Operating Procedures (SOPs), and knowledge base materials.
2. Collaborate closely with IT and product teams to ensure documentation remains accurate and reflects current system capabilities.

Cross-Team Collaboration

1. Engage proactively with IT, product management, and business stakeholders for requirement gathering, training, and system improvements.
2. Act as a key liaison between technical teams and business units, ensuring clear alignment on objectives and priorities.

Qualifications

Education & Certifications

1. Bachelor’s degree in Computer Science, Information Systems, or related field (equivalent professional experience may be considered).
2. Preferred certifications: Salesforce Administrator

Required Experience

1. Proven expertise in Application administration, including user management and access control.
2. Hands-on experience with enterprise application data management (import/export and data integrity).
3. Familiarity with application deployment, software testing, and troubleshooting processes.

Preferred Experience

1. Advanced skills in Salesforce configuration and data management.
2. Familiarity with enterprise systems common in housing or hospitality sectors.
3. Experience with data analytics or business intelligence platforms.

Core Competencies

1. Analytical & Problem-Solving: Strong ability to diagnose system issues, identify root causes, and propose effective solutions.
2. Communication & Collaboration: Exceptional communication skills, facilitating clear and constructive dialogue across diverse teams.
3. Technical Aptitude: Quickly understands and adapts to new technologies and software.
4. Attention to Detail: Committed to maintaining high-quality documentation, accurate data handling, and compliance.

Why Join National Corporate Housing?

1. Professional Growth: Comprehensive training and career development initiatives.
2. Collaborative Culture: Inclusive, respectful, and team-oriented work environment.
3. Innovative Spirit: Commitment to continuous technological advancement and process improvements.
4. Meaningful Impact: Opportunity to directly contribute to business performance and customer satisfaction.

Benefits

1. Competitive Compensation: $50,000-$60,000 base salary
2. Medical, dental, and vision insurance options
3. 401k plan with discretionary match
4. Company paid life insurance, short term disability, and long term disability
5. Supplemental life insurance, critical illness, accident, and identity theft protection
6. One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion
7. Inclusive Awards and Recognition Program
8. Vacation, sick, and floating holidays
9. Paid time off
10. Paid volunteer time
11. Wellness program
12. Complimentary use of corporate apartments for vacation or travel (when available)

National is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen after a contingent offer has been made.

Will provide assistance with relocation costs

National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.