Applications Engineer II — FIB-SEM/TEM Specialist

Tech Sales Jobs; Hillsboro (OR); Hybride; USD 110 000 - 151 000; Plein temps

Résumé du poste

Hitachi High-Tech America, Inc. in Hillsboro, OR seeks an Applications Engineer II to deliver expert technical support for FIB-SEM and TEM within the Metrology and Analysis Systems Division. The AE II will run demonstrations, develop applications/workflows, and train customers onsite and remotely.

The position emphasizes failure analysis, collaboration with sales, and ongoing product development input, with travel up to 30% and a hybrid onsite/remote work arrangement.

Qualifications

• BS degree in related field required or equivalent combination of education and experience.
• MS degree in Physics, Materials Science, Chemistry, Biochemistry, or related field is a plus.
• Driver’s license with acceptable driving record with the ability to be covered under the company’s insurance.

Responsabilités

• Technical product support for FIB-SEM (primary) and TEM (secondary).
• Provide applications support for customers through recipe automation audits.
• Deliver compelling product presentations.
• Provide sample-run activities and product demonstrations to customers.
• Conduct technical product training on instruments and applications for customers and internal staff.
• Understand and provide technical solutions to customer’s technical requirements through applications support.
• Analyze customer samples for sales opportunities and technical support.
• Assist internal staff and customers with technical support and application issues.
• Review customer application needs with sales and technical staff.
• Serve in a technical support role during sales calls.
• Resolve technical product line issues and problems.

Connaissances

Communication skills

Python

C

C++

MATLab

Formation

BS degree in related field

MS degree in Physics/Materials Science/Chemistry/related field

Outils

Python

C

C++

MATLab

Description du poste

Hitachi High-Tech America, Inc. in Hillsboro, OR seeks an Applications Engineer II to deliver expert technical support for FIB-SEM and TEM within the Metrology and Analysis Systems Division. The AE II will run demonstrations, develop applications/workflows, and train customers onsite and remotely.

The position emphasizes failure analysis, collaboration with sales, and ongoing product development input, with travel up to 30% and a hybrid onsite/remote work arrangement.