Applications Engineer II, Business Apps & Automation

ucf; Orlando (FL); In loco; USD 56.000 - 75.000; Tempo pieno

Descrizione del lavoro

UCF University Operations is seeking an Applications Engineer II to manage and optimize a portfolio of enterprise business applications. You will administer configurations, roles, and health checks while building automations and integrations to improve reliability and efficiency.

The role emphasizes API development, data exchanges, and lifecycle management with ITIL-aligned processes. On-site work at the university is required, and strong collaboration with Data Platforms and IT teams is

Competenze

• Bachelor's degree and 2 years of relevant experience.
• Experience with ITIL practices and change management.
• Experience administering enterprise business applications.

Mansioni

• Administer, configure, and support a portfolio of enterprise business applications.
• Design and maintain automations for routine operational processes.
• Develop, test, and maintain application integrations, APIs, data exchanges, scripts, and reports.
• Support upgrades, patches, deployments, and lifecycle activities.
• Resolve escalated incidents and conduct root-cause analysis.

Conoscenze

API development

Automation tools

ServiceNow

ITIL practices

Data exchanges

Change management

Formazione

Bachelor's degree

Strumenti

ServiceNow

Descrizione del lavoro

UCF University Operations is seeking an Applications Engineer II to manage and optimize a portfolio of enterprise business applications. You will administer configurations, roles, and health checks while building automations and integrations to improve reliability and efficiency.

The role emphasizes API development, data exchanges, and lifecycle management with ITIL-aligned processes. On-site work at the university is required, and strong collaboration with Data Platforms and IT teams is