Applications Engineer II

Hexagon Manufacturing Intelligence; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Remote work option

Travel up to 30%

Tuition reimbursement

Career development opportunities

Job summary

Hexagon Manufacturing Intelligence seeks an Applications Engineer II for the NCSIMUL team. The role is remote in the United States with up to 30% travel to customer sites, combining customer support, training, and application engineering to implement software solutions for CNC simulation and verification.

The ideal candidate has CNC machining experience, CAM programming familiarity, and strong problem-solving and communication skills to work directly with customers and optimize manufacturing

Qualifications

• Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Computer Science, or a related technical discipline.
• 5+ years of related engineering or manufacturing experience.
• Experience with CNC machining and manufacturing processes.
• Familiarity with CAM programming and G-code verification.
• Strong troubleshooting and analytical skills.
• Excellent customer service and communication skills.
• Ability to work independently in a remote environment.
• Strong organizational and prioritization skills.
• Proficiency with Microsoft Office.

Responsibilities

• Support manufacturers implementing NCSIMUL software to simulate, verify, optimize, and validate CNC machining processes.
• Combine customer support, technical training, and application engineering to implement software solutions.
• Troubleshoot manufacturing challenges and develop virtual CNC machines to optimize performance.
• Engage directly with customers to ensure successful software adoption and results.

Skills

CNC machining

CAM programming

G-code verification

Troubleshooting

Customer service

Communication skills

Independent remote work

Organization & prioritization

Microsoft Office

Education

Bachelor's degree in Mechanical Engineering

Bachelor's degree in Manufacturing Engineering

Bachelor's degree in Computer Science

Related technical discipline

Tools

Salesforce

Jira

C# programming (preferred)

Job description

Summary

Applications Engineer II – NCSIMUL

Location: Remote - United States | Travel: Up to 30%

About Hexagon Manufacturing Intelligence

Hexagon Manufacturing Intelligence is a global leader in industrial intelligence, helping manufacturers develop the disruptive technologies of today and the life-changing products of tomorrow. Through industry-leading sensors, metrology, automation, simulation, and digital manufacturing software, we empower organizations to improve quality, increase productivity, and accelerate innovation.

Joining Hexagon means becoming part of a collaborative, innovative team dedicated to solving complex manufacturing challenges while helping customers maximize the value of advanced manufacturing technologies.

Why Join Us

• Join a global leader in industrial intelligence and digital manufacturing software.
• Work remotely while supporting customers across North America.
• Learn from a highly experienced, long-tenured team of technical experts.
• Build expertise with industry-leading CNC simulation and verification technology.
• Make a direct impact by helping manufacturers improve quality, reduce machine crashes, and optimize production.

About The Role

Hexagon Manufacturing Intelligence is seeking an Applications Engineer II to join our NCSIMUL team. In this highly technical, customer-facing role, you will support manufacturers implementing NCSIMUL software to simulate, verify, optimize, and validate CNC machining processes.

This position combines customer support, technical training, and application engineering, working closely with customers to implement software solutions, troubleshoot manufacturing challenges, develop virtual CNC machines, and optimize machining performance.

The ideal candidate has experience with CNC machining, CAM programming, G-code, manufacturing processes, and enjoys solving complex technical problems while working directly with customers.

Learn More About NCSIMUL

https://hexagon.com/products/ncsimul-machine

Qualifications

Required

• Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, Computer Science, or a related technical discipline
• 5+ years of related engineering or manufacturing experience
• Experience with CNC machining and manufacturing processes
• Familiarity with CAM programming and G-code verification
• Strong troubleshooting and analytical skills
• Excellent customer service and communication skills
• Ability to work independently in a remote environment
• Strong organizational and prioritization skills
• Proficiency with Microsoft Office

Preferred

• Previous Applications Engineering experience
• Experience supporting manufacturing software
• Experience with CNC simulation software
• Familiarity with Salesforce and Jira
• Experience with Siemens, Fanuc, Heidenhain, or Okuma controls
• Proficiency in C# or another object-oriented programming language

Work Environment

Employee will encounter the work environment characteristics described below while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions, absent undue hardship.

• This is a remote, home-based position with approximately 30% travel to customer sites throughout North America.
• The majority of work is performed in a professional home office environment using computers, multiple monitors, and standard office equipment.
• Frequent collaboration with customers, resellers, and cross-functional teams through phone, email, video conferencing, and other digital collaboration tools.
• Regular onsite work at customer manufacturing facilities, machine shops, and production environments to support software implementation, troubleshooting, training, and application engineering projects.
• Exposure to industrial manufacturing environments, including CNC machines, automation equipment, moderate noise levels, moving machinery, and varying shop floor conditions.
• Personal Protective Equipment (PPE) may be required when visiting customer facilities and will be provided as needed.
• Employees are expected to maintain a safe, organized, and reliable home office with dependable internet connectivity to effectively support customers and internal teams.
• Flexibility to accommodate customer schedules, project deadlines, and occasional travel is essential to successfully perform the responsibilities of this role.

Benefits

Hexagon offers a comprehensive benefits package designed to support your health, financial well-being, and professional growth, including:

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) with employer contribution
• Flexible Spending Accounts (FSA)
• 401(k) with generous company match
• Generous Paid Time Off (PTO)
• Paid Parental Leave
• Employee Assistance Program
• Tuition Reimbursement
• Career development opportunities within a global organization