Applications Engineer I
Hexagon Manufacturing Intelligence
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Benefits offered by this job
Job summary
Hexagon Manufacturing Intelligence in Ohio is seeking an Applications Engineer I to provide technical sales support, perform metrology demonstrations, and evaluate product performance.
You will deliver demonstrations, train customers, and work with regional sales to tailor solutions. Willingness to travel up to 50% domestically is required, with collaboration across engineering and marketing on product development.
Qualifications
- Requires a bachelor's degree in engineering/math or related field.
- 6+ months in manufacturing/quality engineering or similar.
- Experience with PC-DMIS software.
- Knowledge of metrology systems and processes.
- Strong communication and training abilities.
Responsibilities
- Conduct hardware and software product demonstrations to customers.
- Communicate product capabilities and benefits for complex applications.
- Assist regional sales by recommending solutions.
- Prepare operating instructions and deliver training programs.
- Maintain positive customer relationships through support.
- Develop and deliver technical training classes.
- Create programs and applications meeting customer specs.
- Provide technical support and troubleshooting.
- Verify program performance through testing.
- Analyze and modify programs to improve performance.
- Manage technical issues from identification to resolution.
- Stay current with advancements in application engineering.
- Collaborate with engineering and marketing on product development.
Skills
Education
Tools
Job description
At Hexagon, we strive to help industrial manufacturers develop the disruptive technologies of today and the life-changing products of tomorrow. Our strength comes from our global footprint and extensive portfolio of advanced industrial sensors, measurement technologies, factory automation, simulation, and analytics tools.
The Applications Engineer provides technical sales support for all applications of Hexagon products, including metrology demonstrations, product functionality, and performance evaluations. This role is responsible for delivering technical support, conducting product demonstrations, and providing customer training while helping customers optimize their manufacturing and quality processes.
- Conduct hardware and software product demonstrations that showcase technical features, functionality, and processes to prospective and existing customers.
- Effectively communicate product capabilities and benefits for complex customer applications.
- Assist the regional sales team by recommending solutions that best fit customer requirements.
- Prepare operating instructions and deliver customer training programs.
- Maintain positive customer relationships through effective communication and support.
- Develop and deliver technical training classes.
- Create programs and applications that meet customer specifications and objectives.
- Provide technical support and troubleshooting assistance to customers.
- Verify program and application performance through maintenance and testing activities.
- Analyze and modify existing programs and applications to improve performance and efficiency.
- Manage technical issues from problem identification through resolution and follow-up.
- Stay current with advancements in application engineering, metrology, and related technologies.
- Collaborate with engineering and marketing teams on product development and enhancement initiatives.
- Bachelor’s degree in Engineering, Mathematics, or a related technical discipline, or an equivalent combination of education and experience.
- 6 months+ of experience in Manufacturing Engineering, Quality Engineering, or a related technical environment.
- Experience with PC-DMIS software.
- Knowledge of metrology systems, measurement technologies, and manufacturing quality processes.
- Excellent written and verbal communication skills.
- Strong customer service and interpersonal skills.
- Ability to present technical information to small groups and conduct training sessions.
- Proficiency with Microsoft Office applications.
- Strong analytical, problem-solving, and organizational skills.
- Ability to work independently and collaboratively within a team environment.
- Willingness and ability to travel up to 50% domestically.
At Hexagon Manufacturing Intelligence, our spirited energy and engagement are evident in our commitment to our work, passion for what we do and the speed by which we achieve it. Here you will find the opportunity to build your career, develop professionally, and explore opportunities across a large, diversified company that prides itself on its innovative spirit and commitment to integrity.
We strive to attract the most talented and dynamic individuals in their fields because our success is in our people! Our culture encourages independent thinking and a team mentality. And we offer a competitive benefits package that’s second to none!
At Hexagon, we’re empowering an autonomous, sustainable future through innovation in manufacturing intelligence, simulation, and automation. Get to know our teams, our culture, and our technology through our social media channels:
Instagram: @hexagon_mi | @hexagon_ab
YouTube: Hexagon MI | Hexagon AB
Twitter/X: @HexagonMI | @HexagonAB
Learn more at hexagon.com and get inspired by how we shape smart change across industries.
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