Applications Engineer – FlexNet & Systems Optimization

Xylem; Aurora (IL); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision plans

RRSP with company contribution

Paid time off

Paid parental leave

Tuition reimbursement

Job summary

Xylem is a Fortune 500 global water solutions company seeking an Applications Engineer to own the performance, reliability, and optimization of the FlexNet system and its components. You will engage across systems engineering, data analysis, and customer‑facing technical support to ensure successful deployments and continuous improvement.

The role involves coordinating technical activities, analyzing system performance, troubleshooting complex issues, and collaborating with customers, project

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 2–3 years of experience in software development, systems support, or applications engineering.
• Working knowledge of SQL (intermediate level).
• Basic experience with Linux systems.
• Strong analytical and problem‑solving skills with the ability to handle complex technical issues.
• Excellent communication skills and ability to work collaboratively with technical and non‑technical stakeholders.

Responsibilities

• Lead and coordinate technical activities across all project phases, ensuring proper documentation and execution.
• Analyze system performance and drive optimization using FlexNet tools and best practices.
• Troubleshoot and resolve complex technical issues across head‑end systems and network components.
• Monitor system health, investigate network failures, and improve meter read performance.
• Recommend and implement system improvements, including over‑the‑air upgrades and hardware enhancements.
• Collaborate closely with customers, project managers, and SMEs to support successful deployments.
• Act as a technical liaison to internal teams, including Sales, providing system insights and reports.
• Maintain and execute preventive maintenance plans (daily, weekly, monthly).
• Analyze backend data flows to diagnose and resolve deployment issues.
• Support system upgrades and ensure smooth operational transitions.
• Contribute to system design improvements and ensure compliance with data security and regulatory standards.
• Provide technical guidance during testing phases and participate in system review sessions.

Skills

SQL (intermediate)

Linux basics

Analytical thinking

Communication skills

Education

Bachelor's degree in Computer Science or Engineering

Job description

Xylem is a Fortune 500 global water solutions company seeking an Applications Engineer to own the performance, reliability, and optimization of the FlexNet system and its components. You will engage across systems engineering, data analysis, and customer‑facing technical support to ensure successful deployments and continuous improvement.

The role involves coordinating technical activities, analyzing system performance, troubleshooting complex issues, and collaborating with customers, project