Applications Engineer

Flex Tek; Royal Pines (NC); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Health savings account

Paid time off

Parental leave

Vision insurance

Job summary

TUTCO Farnam Custom Products is seeking a customer-focused Application Engineer to act as the technical and commercial liaison between customers and TUTCO Farnam Custom Products. You will help OEMs and industrial customers identify, design, and implement custom electric heating and control panel solutions.

The role blends sales, project management, and technical support, requiring collaboration with engineering and manufacturing teams to ensure successful, on-time delivery and customer

Qualifications

• Bachelor's degree in Mechanical or Electrical Engineering or related engineering discipline.
• 3+ years of engineering, applications engineering, product engineering, or technical sales experience.
• Strong understanding of Heat transfer principles
• Thermodynamics
• Industrial electrical systems
• Controls and automation concepts

Responsibilities

• Develop and maintain relationships with OEMs and end users.
• Identify new business opportunities and expand existing customer accounts.
• Generate and manage a sales pipeline to achieve revenue and profitability objectives.
• Conduct customer visits, presentations, and application reviews.
• Provide technical guidance and recommendations on heater selection, system integration, and control strategies.

Skills

Reading drawings

Analytical skills

Communication skills

Travel flexibility

Problem solving

Education

Bachelor's degree in Mechanical or Electrical Engineering

Engineering degree or related field

Tools

Microsoft Office

CAD software

Job description

TUTCO Farnam Custom Products is seeking a customer-focused Application Engineer to serve as the technical and commercial liaison between customers and TUTCO Farnam Custom Products, helping OEMs and industrial customers identify, design, and implement custom electric heating and control panel solutions.

TUTCO Farnam specializes in custom electric heating systems, process air heaters, flexible heaters, industrial control panels, and integrated thermal solutions for a broad range of industries. This role combines consultative selling, project management, and customer relationship development to drive revenue growth and customer satisfaction.

Job Description

Key Responsibilities

Sales & Business Development

• Develop and maintain relationships with OEMs and end users.
• Identify new business opportunities and expand existing customer accounts.
• Generate and manage a sales pipeline to achieve revenue and profitability objectives.
• Conduct customer visits, presentations, and application reviews.
• Prepare quotations and negotiate commercial terms within company guidelines.

Customer & Technical Support

• Partner with customers to understand thermal process, heating, airflow, controls, and performance requirements.
• Evaluate customer specifications, operating conditions, and application constraints.
• Provide technical guidance and recommendations on heater selection, system integration, and control strategies.
• Support sales teams through customer meetings, presentations, product demonstrations, and technical discussions.
• Collaborate with engineering teams on product development and custom designs.

Project Management

• Coordinate customer projects from quotation through production and delivery.
• Serve as the primary point of contact for technical and commercial communications.
• Monitor project milestones, schedules, and customer expectations.
• Ensure smooth transition of projects from sales to manufacturing and customer support.
• Perform application calculations, including:
  • Heat transfer
  • Airflow and pressure drop
  • Temperature rise
  • Electrical loading
• Ensure compliance with customer specifications and applicable industry standards.
• Assist with development of technical literature, application guides, and training materials.

Qualifications

Required Qualifications

• Bachelor's degree in Mechanical or Electrical Engineering or related engineering discipline.
• 3+ years of engineering, applications engineering, product engineering, or technical sales experience.
• Strong understanding of:

Heat transfer principles

Thermodynamics

Industrial electrical systems

Controls and automation concepts

Controls and automation concepts

• Experience reading engineering drawings and technical specifications.
• Proficiency with Microsoft Office and CAD software.
• Strong analytical, problem-solving, and communication skills.
• Ability to travel periodically to customer sites and industry events.

Preferred Qualifications

• Experience with electric heating technologies, thermal systems, HVAC, industrial process equipment, or industrial controls.
• Knowledge of UL, CE, CSA, or related compliance standards.
• Familiarity with PLCs, VFDs, temperature controls, and industrial automation.
• Experience supporting OEM customers.
• Knowledge of SolidWorks or similar CAD platforms.
• Experience with custom-engineered industrial products.

Join us if you’re passionate about leveraging cutting-edge technology solutions to solve real-world challenges! We value proactive problem-solvers who thrive on collaboration, innovation, and delivering exceptional results.

Additional Information

• 401(k)
• 401(k) matching
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location is onsite in Arden, N. Carolina.

All your information will be kept confidential according to EEO guidelines.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.