Applications Engineer

trumpf; Costa Mesa (CA); On-site; USD 47,000 - 65,000; Full time

Job summary

TRUMPF in Costa Mesa, CA is seeking an Applications Engineer to showcase our laser cutting, bending, and welding technologies. You will act as the subject matter expert and support customers through the purchasing process with on-site and telephone assistance.

You will conduct demonstrations, evaluate parts, produce sample parts, and advise on part design changes to help customers achieve optimal results. Travel to customer sites will be required to support sales and production efforts (about

Qualifications

• Two-year technical school degree; a four-year degree is preferred.
• Experience in the machine tool industry, especially in sales or service, is preferred.
• Excellent communication skills are required due to extensive customer contact.

Responsibilities

• Serve as the expert for 2D laser technology and explain TruLaser options.
• Independently organize and conduct persuasive customer demonstrations and industry trade shows.
• Evaluate customer parts and create demonstrations; suggest design changes to define solutions.
• Generate customer time estimates and recommend product selections.
• Consult customers on programming issues for existing and potential customers.
• Conduct operator training and on-site applications support.
• Travel to customer sites to support challenging sales or production processes (approximately 20–30% travel).
• Assist new customers through startup phase to production readiness.

Skills

Customer communication

Technical demonstrations

Sales support

Education

Two-year technical school degree

Four-year degree preferred

Tools

TRUMPF TruLaser knowledge

Machine tool operations

Part programming

Job description

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?

TRUMPF Applications Engineers are a vital part in showcasing our technology to our customers. This role is instrumental in demonstrating the various advantages of TRUMPF products and convincing customers to purchase our products. Applications Engineer is regarded as the subject matter expert in all questions regarding laser cutting, bending, and especially laser welding possibilities. The applications engineer supports customers and the sales network during the purchasing decision and provides on-going telephone or on-site support throughout the product lifecycle.

Principle Duties & Responsibilities

• Serves as the expert for 2D laser technology. Additionally, fully capable to explain machine options and operate TRUMPF TruLaser's
• Independently organize and conduct persuasive customer demonstrations and industry trade shows
• Evaluate customer parts and create programs to effectively demonstrate TruLaser. Recognize any necessary part design changes, and consult customers on modifications to define creative solutions for customer parts
• Generate customer time estimates, provide recommendations for product selection and produce sample parts
• Consult customers on programing issues for existing and potential customers
• Conduct operator training, and on-site applications support for customers
• Travel to customer sites to support with challenging sales or production processes (Travel time ~ 20-30%)
• Help new customers with the startup phase to smoothly go to production phase

Experience

• Previous experience in the machine tool industry preferably in the Sales, Service areas. TRUMPF product knowledge preferred. Excellent communication skills are required as this position involves extensive contact with customers.

Education

• Minimum 2-year technical school degree, 4-year degree is preferred or the suitable equivalent of education and work experience.

Pay Range: $34.43 - $46.59/Hour