Application Engineer - Welding

TRUMPF North America; Santa Clara (CA); On-site; USD 70,310 - 95,125; Full time

Job summary

TRUMPF North America is seeking a Laser Applications Engineer to demonstrate laser welding and cutting technologies to industrial customers. You will prepare demonstrations, process samples, and support pre- and post-sales activities as part of a skilled team focused on customer satisfaction.

The role requires 2–5 years of laser processing or materials science experience and a degree in engineering or materials science. Travel up to 25% may be required.

Qualifications

• 2–5 years of relevant practical experience in laser processing or materials science.
• Bachelor's/Master's degree in engineering or materials science or equivalent.
• Experience with laser processing, marking, laser micromachining or materials science preferred.

Responsibilities

• Manage and execute customer application trials and demonstrations, including communication with customers, evaluating technical requirements, preparing, and processing customer applications, writing reports and following up with customers.
• Support complex application projects at TRUMPF and at the customer.
• Host customer visits together with sales and communicate directly with customers regarding applications and technology.
• Act as an internal consultant on materials science related to laser processing.
• Routine communication with Laser Applications Laboratory in TRUMPF Competence Centers regarding new applications.
• Support Regional Sales Managers and Industry Managers with strategic and key applications.
• Taking responsibility for strategic application.
• Support applications in at least two different technologies.
• Support customers on long term development projects.
• Contribution of original work to internal applications network.
• Take part in laboratory equipment need reviews, bringing recommendations and feedback to the attention of the management.
• Set up and operate TRUMPF equipment.
• Maintain laboratory areas and equipment in excellent working condition and ensure assigned laboratory and ancillary equipment are maintained.

Skills

Laser processing

Customer demonstrations

Problem solving

Collaboration

Education

Engineering or Materials Science degree

Tools

CNC programming

Robotic programming

Vision systems

TRUMPF equipment

Job description

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics, TRUMPF is building technological worlds for future generations. Are you ready for new challenges?

Laser Applications Engineers works as a part of the Laser Applications Laboratory group demonstrating feasibility of TRUMPF laser welding/cutting systems and technologies to industrial customers. In this role you will communicate directly with customers, prepare customer demonstrations and process samples for different industries. You will be a part of a highly skilled team of laser and material experts. Your goal is to support sales by ensuring best in class customer satisfaction in the pre-sales technology evaluation process and customer after-sales support.

Duties & Responsibilities

• Manage and execute customer application trials and demonstrations, including communication with customers, evaluating technical requirements, preparing, and processing customer applications, writing reports and following up with customers.
• Support complex application projects at TRUMPF and at the customer.
• Host customer visits together with sales and communicate directly with customers regarding applications and technology.
• Act as an internal consultant on materials science related to laser processing.
• Routine communication with Laser Applications Laboratory in TRUMPF Competence Centers regarding new applications.
• Support Regional Sales Managers and Industry Managers with strategic and key applications.
• Taking responsibility for strategic application.
• Support applications in at least two different technologies.
• Support customers on long term development projects.
• Contribution of original work to internal applications network.
• Take part in laboratory equipment need reviews, bringing recommendations and feedback to the attention of the management.
• Set up and operate TRUMPF equipment.
• Maintain laboratory areas and equipment in excellent working condition and ensure assigned laboratory and ancillary equipment are maintained.

Travel

• Up to 25% travel.

Education & Experience

• 2-5 years of relevant practical experience.
• Associate's, bachelor's, or master's degree in engineering or Materials Science, or equivalent combination of training and experience in a technical field.
• Experience in laser processing, marking, laser micro machining or materials science preferred (depending on exact position).
• CNC or robotic programming, material science and vision systems skills considered a plus.
• Must have natural curiosity towards new innovations and technologies.
• Strong problem-solving skills are essential to solve problems independently for internal / external customers.
• Must demonstrate sound judgment, strong attention to detail and strong organizational skills, and have ability to prioritize and focus in a dynamic team-oriented environment.
• Operate and program TRUMPF equipment or have prior experience operating similar equipment.
• Good understanding on fundamentals of laser materials processing, including laser, process and material parameters, and laser safety.
• Write application reports, research reports and statements of work.
• Basic understanding of the mechanical and electrical machine data.

Salary Range: $70,310 - $95,125

TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at [e-mail]. This contact information is for accommodation requests only and can not be used to inquire about the status of application.