Applications Engineer

TRUMPF North America; Farmington (CT); On-site; USD 70,000 - 100,000; Full time

Job summary

TRUMPF Inc. is seeking an Applications Engineer in Farmington, CT to showcase our laser cutting, bending, and welding technologies.

You will support customers and the sales network during purchasing decisions and provide on-going telephone or on-site support through the product lifecycle. Role requires deep knowledge of 2D laser technology, ability to conduct demonstrations and industry trade shows, and travel to customer sites.

Qualifications

• Previous experience in the machine tool industry preferably in the Sales, Service areas.
• TRUMPF product knowledge preferred.
• Excellent communication skills are required.

Responsibilities

• Serve as the expert for 2D laser technology and explain machine options.
• Independently conduct persuasive customer demonstrations and industry trade shows.
• Evaluate customer parts and create programs to demonstrate TruLaser. Recognize any necessary part design changes, and consult customers on modifications to define creative solutions for customer parts.
• Generate customer time estimates, provide recommendations for product selection and produce sample parts.
• Consult customers on programming issues for existing and potential customers.
• Conduct operator training, and on-site applications support for customers.
• Travel to customer sites to support with challenging sales or production processes (Travel time : 20-30%).
• Help new customers with the startup phase to smoothly go to production phase.

Skills

Machine tool industry experience

TRUMPF product knowledge

Excellent communication skills

Education

Technical school degree (2-year)

Four-year degree preferred

Job description

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?

TRUMPF Applications Engineers are a vital part in showcasing our technology to our customers. This role is instrumental in demonstrating the various advantages of TRUMPF products and convincing customers to purchase our products. Applications Engineer is regarded as the subject matter expert in all questions regarding laser cutting, bending, and especially laser welding possibilities. The applications engineer supports customers and the sales network during the purchasing decision and provides on-going telephone or on-site support throughout the product lifecycle.

Principle Duties & Responsibilities

• Serves as the expert for 2D laser technology. Additionally, fully capable to explain machine options and operate TRUMPF TruLaser’s
• Independently organize and conduct persuasive customer demonstrations and industry trade shows
• Evaluate customer parts and create programs to effectively demonstrate TruLaser. Recognize any necessary part design changes, and consult customers on modifications to define creative solutions for customer parts
• Generate customer time estimates, provide recommendations for product selection and produce sample parts
• Consult customers on programing issues for existing and potential customers
• Conduct operator training, and on-site applications support for customers
• Travel to customer sites to support with challenging sales or production processes (Travel time : 20-30%)
• Help new customers with the startup phase to smoothly go to production phase

Experience

Previous experience in the machine tool industry preferably in the Sales, Service areas. TRUMPF product knowledge preferred. Excellent communication skills are required as this position involves extensive contact with customers.

Education

Minimum 2-year technical school degree, 4-year degree is preferred or the suitable equivalent of education and work experience.

TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at [e-mail]. This contact information is for accommodation requests only and can not be used to inquire about the status of application.