Applications Analyst-Senior

Indiana University Health; Indianapolis (IN); On-site; USD 85,000 - 115,000; Full time

Job summary

Indiana University Health is seeking an Applications Analyst-Senior to configure, install, maintain and upgrade hospital information systems hardware and software under limited supervision.

Provides onsite support to internal users, ensures security of operating systems, and resolves complex problems using established solutions. Reports to Manager-Information Services and collaborates across clinical and IT teams.

Qualifications

• Bachelor's degree preferred or equivalent experience.
• 5-7 years of experience required.
• Prefers experience with databases or clinical applications.
• Requires knowledge of multi-application and system interdependencies.

Responsibilities

• Connect to Promise - Demonstrates a commitment to IU Health's mission, vision, and values by exhibiting behaviors and delivering results that align with the strategic direction of the organization.
• Communication - Shares thoughts and information clearly and professionally, in both oral and written formats, with active listening.
• Ethical Practice - Maintains confidentiality and earns trust, upholding healthcare ethics and compliant practices.
• Critical Thinking - Analyzes problems, connects information, and recommends optimal solutions.
• Execution - Delivers high-quality work on time and applies basic project management.
• Customer Focus - Identifies needs and delivers value-added solutions.
• Independent Judgment - Exercises sound professional judgment.
• Analysis - Evaluates facts to determine root causes and optimal actions.

Skills

Communication

Critical Thinking

Problem Solving

Teamwork

Ethical Judgment

Education

Bachelor's degree or equivalent experience

Job description

Applications Analyst-Senior Our teams shape strategic initiatives, have passion, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork, and purpose in all that they do

Overview

Applications Analyst-Senior Our teams shape strategic initiatives, have passion, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork, and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Information Services team in the role of Applications Analyst-Senior.

Summary

Configures, installs, maintains and upgrades hospital information systems hardware and software under limited supervision. Administers and maintains security of operating systems. Provides operational support for the organization's information systems, peripheral equipment, and clinical applications. Provides onsite support to the organization's internal users of computer applications and hardware. Solves complex problems; takes a new perspective using existing solutions.

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

Bachelor's Degree Preferred Or Equivalent Experience

• 5-7 years of experience required.
• Prefers experience with databases or clinical applications.
• Requires knowledge of multi-application and system interdependencies.

Role Responsibilities

• Connect to Promise - Demonstrates a commitment to IU Health's mission, vision, and values by exhibiting behaviors and delivering results that align with the strategic direction of the organization. Ensure IU Health is working toward its vision of improving the health of all Hoosiers by providing the best care for each person as we practice our values of purpose, excellence, compassion and team.
• Communication - Shares thoughts and information in a clear, concise and professional manner, in both oral and written communication formats. Demonstrates active listening and seeks further information to ensure clarity and understanding. Promptly responds to requests for information and works to proactively think through next steps and anticipate potential issues, requests, or business needs. Openly shares knowledge and expertise.
• Ethical Practice - Maintains confidentiality as appropriate, earns trust and respect of others, and exhibits behaviors that express the ethical practice of a healthcare organization. Mitigates unintended consequences through careful analysis and observation of business practices.
• Critical Thinking - Leverages curiosity and insights to explore rationale behind decision-making. Connect pieces of information from various sources to improve problem solving capabilities and recommendations. Actively distinguishes questions, problems, and conflict. Combines existing knowledge and on-the-job experiences to ensure best practices are being implemented in day-to-day work.
• Execution - Addresses problems directly and implements objectives effectively. Produces on time high-quality work deliverables. Able to apply basic project management principles, and ensure standard of work is place and reflects leading best practices.
• Customer Focus - Identifies short and long term customer needs and ensures the effective delivery of high quality and value added solutions, products, and services that meet or exceed customer expectations.
• Independent Judgment - Exhibits sound professional judgment and diplomacy in handling unexpected problems and frequent interruptions that require immediate action or attention.
• Analysis - Thoroughly analyzes problems and opportunities, and their impact on the business. Considers all fact-based and stakeholder information in order to evaluate alternatives and make judgment-rich decisions. Probes symptoms to determine the underlying causes of problems and then integrates information from a variety of sources to arrive at optimal solutions.

Key Relationships

Reports to: Manager-Information Services

IU Health is unlike any other healthcare system, and we are looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation, and education, and make Indiana one of the healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals, and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics, and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, brings together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.