Applications Analyst II

Cooper University Health Care; Camden (NJ); On-site; USD 51,000 - 84,000; Full time

Job summary

Cooper University Health Care is seeking an experienced IT applications specialist to enhance, support, and maintain clinical applications. You will coordinate analysis and development of new functionality, build and test changes, and manage vendor releases and upgrades.

Ideal candidates have 3-5 years in healthcare IT, familiarity with Epic, and strong written and verbal communication skills. This role offers robust growth, cross-functional collaboration, and on-call responsibilities.

Qualifications

• 3-5 years of IT/healthcare application support experience.
• Experience with Epic systems preferred.
• Strong written and verbal communication skills.

Responsibilities

• Enhance, support, and maintain applications.
• Coordinate analysis and development of new functionality.
• Build, test, and implement new functionality and maintenance changes.
• Review vendor releases and system upgrades.
• Troubleshoot issues impacting systems.
• Serve as application SME on projects.
• Work with cross-functional teams on system configuration.
• Create and maintain test scripts; execute testing.
• Provide on-call support 24/7; monitoring and reports.

Skills

Communication

Education

High School Diploma

Bachelor's Degree in Business/Data Analytics/IT/Healthcare

Tools

Epic

Job description

About Us

AtCooper University Health Care,our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

Responsible for enhancing, supporting, and maintaining applications.

Coordinates the analysis and development of new functionality. Builds, tests, and implements new functionality, maintenance changes, and fixes.

Reviews and completes scheduled vendor releases and system upgrades.

Analyzes, diagnoses, and implements system and process changes. Ensures system changes follow change management procedures and protocols.

Act as application SME when assigned to project teams.

Works with cross functional teams on system functionality and configuration of new tools.

Create and maintain test scripts. Develops, plans, and executes testing for supported applications. Consistently meets project deadlines and goes the extra mile to ensure dates are met.

Troubleshoots and researches issues impacting systems.

1. Implement new systems, enhance and/or upgrade existing systems, system optimization, new feature/function implementation.

2. Analyzes, diagnoses, and implements system and process changes.

3. Acts as the application subject matter expert (SME) when assigned to project teams.

4. Ensure system changes follow change management procedures and protocols.

5. Works with cross functional teams and stakeholders by providing education on system functionality, and configuration of new tools to increase end user productivity within the application.

6. Supports both mentoring and cross training across application teams.

7. Consistently meets project deadlines and goes the extra mile to ensure dates are met.

8. Provides on-call support 24/7, monitor queues, event logs, brokers, interfaces with external systems, and performs maintenance as required and create reports as needed.

9. Develop, plan, execute, and maintain test scripts for new installations, projects, and/or system updates.

10. Maintain documentation, service desk routing, and education all application enhancements and procedures to all key stakeholders.

Experience Required

3-5 years Required

3-5 year relevant clinical, certification, and/or technical experience will be considered for those candidates who have a proven track record in the field and handling responsibilities associated with the outlined job responsibilities/summary

Background in lab and Epic experience preferred.

Education Requirements

High School Diploma Required

Bachelor's Degree - Business, Data Analytics, Information Technology/Systems, Healthcare Preferred.

License/Certification Requirements

Required:

Application specific certification/proficiency within 90 days of hire if applicable

Special Requirements

Excellent written and verbal communication.

Ability to effectively translate IT terminology and processes with key stakeholders.

Salary Min ($)

USD $37.00

Salary Max ($)

USD $61.00