Applications Administrator IV (IT Systems)

UofL; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

UofL is seeking an Application Administrator IV to oversee enterprise applications across finance, HR, student services, and more. You'll manage installations, upgrades, security, and integrations while coordinating with stakeholders and vendors.

The role requires deep expertise in application administration, data management, automation, and architecture, with collaboration across business teams, developers, and infrastructure staff to ensure reliable, secure services.

Qualifications

• Bachelor's degree in Computer Science or related field with minimum 6 years' experience.
• Strong experience administering enterprise applications and data governance.
• Ability to design, implement, and manage system integrations and automation.

Responsibilities

• Provide specialized support for mission-critical enterprise applications.
• Lead upgrades, patching, release management, and lifecycle planning.
• Develop technical docs, diagrams, and operational procedures.
• Design and troubleshoot complex integrations with third-party systems.
• Ensure security, backups, DR, and authentication mechanisms.

Skills

Enterprise application administration

Data management

Systems integration

Automation

Security

API integrations

Identity/SSO integrations

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Systems

Tools

ETL/ELT tooling

API management

Job description

Department:

Location: Belknap Campus

Time Type: Full time

Worker Type: Regular

Job Req ID: R109460

Minimum Requirements

• Bachelor's degree in Computer Science or a related field and six (6) years of relevant experience or an equivalent combination of education and experience. Grade 9 (Salaried).

Position Description

The Application Administrator IV serves as a senior technical support specialist responsible for the administration, integration, security, and operational support of the University's enterprise application ecosystem. This position manages large-scale, business-critical platforms that support institutional operations including finance, human resources, student services, research, advancement, and auxiliary services.

The successful candidate will possess deep expertise in enterprise application administration, data management, systems integration, automation, and technology architecture. This role serves as a technical owner for assigned enterprise platforms and works closely with business stakeholders, vendors, developers, data analysts, project managers, and infrastructure teams to ensure reliable, secure, and scalable application services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide specialized support for business-critical departmental software applications including: Serving as a primary contact point for system support
• Productive and timely communications with customers
• Documentation of system configuration and operations
• Ability to effectively communicate complex business processes and technical concepts to a non-technical audience.
• Ensuring that organizational and customer expectations are met
• Promoting continuous process/system improvements
• Change management
• Ensure system implementation aligns with the overall enterprise technology environment (Backups, DR, Authentication, Integrations, Security, etc)
• Daily support and accountability for: System maintenance and upgrade planning/execution
• Monitoring and stability of system and integrations
• System Administration Configuration of system and functionality
• Integration
• Security
• Programming/coding (planning, analysis, design, implementation, testing/integration, maintenance)
• Status reporting
• End user training
• Seek continuous professional development through training and self-education
• Couch, mentor, and cross train with team members

Enterprise Application Administration

• Serve as the primary technical administrator for one or more enterprise platforms supporting mission-critical university operations.
• Configure, maintain, monitor, and optimize enterprise applications to ensure high availability, performance, and reliability.
• Lead application upgrades, patching, release management, and lifecycle planning activities.
• Develop and maintain technical documentation, system architecture diagrams, operational procedures, and support standards.
• Administer application security roles, permissions, workflows, and authentication mechanisms.

Systems Integration & Automation

• Design, implement, monitor, and troubleshoot complex integrations between enterprise applications and third-party systems.
• Develop and maintain API-based, event-driven, batch, and file-based integrations.
• Collaborate with development teams to support enterprise integration architecture and middleware solutions.
• Implement automation solutions that improve operational efficiency and reduce manual processing.
• Support enterprise identity management and single sign-on (SSO) integrations.

Data Management & Governance

• Manage enterprise data exchanges across multiple systems while ensuring data integrity, quality, and security.
• Develop and support ETL/ELT processes, data synchronization mechanisms, and reporting feeds.
• Collaborate with data governance stakeholders to establish data standards, validation processes, and stewardship practices.
• Monitor data quality issues and lead resolution efforts across technical and functional teams.
• Support institutional reporting, analytics, and business intelligence initiatives.

Security & Compliance

• Ensure enterprise applications comply with university security standards, audit requirements, and regulatory obligations.
• Partner with information security teams to conduct risk assessments and remediation activities.
• Support disaster recovery planning, business continuity testing, and system resiliency efforts.
• Participate in security reviews, vulnerability management, and incident response activities.

Vendor & Stakeholder Management

• Serve as a primary liaison with software vendors and implementation partners.
• Coordinate vendor support activities and escalation management.
• Facilitate communication between technical teams and business stakeholders.
• Lead technical working groups and project teams as assigned.

Preferred Qualifications

• Bachelor's degree in Information Systems, Information Technology, or a related field.
• Seven (7) or more years of experience supporting enterprise applications in a complex organizational environment.
• Experience administeri