Senior Enterprise Applications Administrator

Quest Oracle Community; Louisville (KY); Hybrid; USD 85,000 - 110,000; Full time

Job summary

The University of Louisville is seeking an Applications Administrator IV to lead enterprise application administration, data management, and system integration for critical university platforms. You will work with stakeholders, vendors, and IT teams to ensure secure, scalable services across finance, HR, student services, research, and more.

Responsibilities include upgrades, automation, identity management, and documentation, with a focus on reliability and regulatory compliance.

Qualifications

• Bachelor's degree in Information Systems, Information Technology, or a related field.
• Seven or more years of experience supporting enterprise applications in a complex organizational environment.
• Experience administering major enterprise platforms such as Workday, ServiceNow, TeamDynamix, Salesforce, Oracle Cloud, PeopleSoft, Ellucian Banner, Slate, Blackboard, Microsoft Dynamics.
• Experience supporting higher education enterprise systems.
• Experience leading enterprise software implementations.
• Knowledge of data governance frameworks and master data management.
• Experience with Power BI or enterprise analytics platforms.
• ITIL Foundation certification.
• Microsoft, Workday, Salesforce, Oracle, or similar enterprise platform certifications.

Responsibilities

• Provide specialized support for business-critical departmental software applications including acting as a primary contact point for system support.
• Documentation of system configuration and operations and effective communication of complex processes to non-technical audiences.
• Ensure system implementation aligns with enterprise technology environment (Backups, DR, Authentication, Integrations, Security).
• System maintenance and upgrade planning/execution; monitoring and stability of system and integrations.
• Lead upgrades, patching, release management, and lifecycle planning for enterprise platforms.
• Develop and maintain technical documentation, system architecture diagrams, and support standards.
• Administer application security roles, permissions, workflows, and authentication mechanisms.

Skills

Enterprise application administration

Systems integration

Security

Automation

Data governance

Technical documentation

Vendor management

Education

Bachelor's degree in Information Systems, Information Technology, or a related field

Tools

Workday

ServiceNow

TeamDynamix

Salesforce

Oracle Cloud

PeopleSoft

Ellucian Banner

Slate

Blackboard

Microsoft Dynamics

Job description

The University of Louisville is seeking an Applications Administrator IV to lead enterprise application administration, data management, and system integration for critical university platforms. You will work with stakeholders, vendors, and IT teams to ensure secure, scalable services across finance, HR, student services, research, and more.

Responsibilities include upgrades, automation, identity management, and documentation, with a focus on reliability and regulatory compliance.