Business Intelligence Consultant

ACL Digital; Hartford (CT); Hybrid; USD 110,000 - 160,000; Full time

Job summary

ACL Digital is seeking an experienced BI / Tableau Administrator to support an enterprise reporting and analytics platform in Hartford, CT. You will administer the Tableau Cloud environment, support the Azure-based data layer behind it, and partner with development and integration teams to keep data flowing reliably to business users.

The role requires hands-on Tableau Cloud administration, SQL skills with Azure SQL Database, and experience with Azure Data Factory and MuleSoft integrations to

Qualifications

• 5+ years in a BI/Tableau/admin role supporting enterprise analytics.
• Hands-on Tableau Cloud administration and support experience.
• Experience with Azure SQL Database and Azure data services.
• Experience with Salesforce objects/relationships and data modeling.
• Strong SQL skills and data validation capabilities.

Responsibilities

• Administer Tableau Cloud sites, projects, users, and permissions.
• Monitor health, data extracts, subscriptions, and scheduled jobs.
• Troubleshoot Tableau performance and reporting issues.
• Support report developers, analysts, and business users.
• Deploy reports across environments and manage data loads via ADF.
• Troubleshoot Azure SQL Database and data integration pipelines.
• Investigate data issues and assist with root cause analysis.
• Collaborate with teams during incidents and deployments.
• Support MuleSoft RTF integrations impacting reporting.

Skills

Tableau Cloud administration

SQL

Azure Data Factory

MuleSoft integration

Salesforce data modeling

Tools

Azure SQL Database

Tableau Cloud

Salesforce

Azure Data Factory

MuleSoft Runtime Fabric

Job description

Title: Business Intelligence / Tableau Administrator

Location: Hartford, CT (Hybrid)

Employment Type: Contract, 12 months with possible extension

About the Role

We are seeking an experienced BI / Tableau Administrator to support and sustain an enterprise reporting and analytics platform. You will administer the Tableau Cloud environment, support the Azure-based data layer behind it, and partner with development and integration teams to keep data flowing reliably to business users.

Key Responsibilities

• Administer Tableau Cloud sites, projects, users, groups, permissions, and security
• Monitor platform health, extract refreshes, subscriptions, and scheduled jobs
• Troubleshoot Tableau performance, connectivity, and reporting issues
• Support report developers, analysts, and business users
• Deploy and promote reports across environments
• Support and troubleshoot Azure SQL Database environments used for enterprise reporting
• Investigate reporting data issues and perform data validation
• Monitor database connectivity, query performance, and data refresh processes
• Assist with SQL/SOQL troubleshooting and performance optimization
• Monitor and support Azure Data Factory pipelines that load Salesforce and other source-system data into Azure SQL Database
• Troubleshoot data load failures and data quality issues, and help identify root causes of integration and reporting problems
• Collaborate with development and integration teams during incident resolution and deployments
• Support MuleSoft Runtime Fabric (RTF) environments and integrations that impact reporting platforms

Required Qualifications

• 5+ years of experience in a similar role, with the ability to plan and achieve goals alongside a team, mentor less experienced staff, and work with a high degree of independence
• Hands-on experience with Tableau Cloud administration and support
• Experience with Salesforce objects, fields, relationships, and the impact of design decisions, applying best practices
• Experience supporting dashboards and enterprise reporting and analytics platforms
• Strong SQL skills and experience with Azure SQL Database or similar relational databases
• Experience with user management: onboarding, deactivation, roles, profiles, permission sets, sharing rules, and other routine tasks
• Strong critical thinking and problem-solving skills around user access, declarative logic, business requests, environment management, and backup solutions
• Comfortable engaging and escalating issues to Salesforce support
• Experience across all phases of the SDLC, including creating and maintaining technical documentation
• Ability to work with the Salesforce Architect to establish best practices, and to give management input on design, architecture, work estimation, and resource planning
• Ability to provide guidance and training to team members
• Highly organized, proactive, and self-directed, able to drive work from requirements through implementation
• Strong abstract thinking, and excellent verbal and written communication skills

Preferred Qualifications

• Experience with Azure Data Factory (ADF)
• Experience with MuleSoft Runtime Fabric (RTF) or MuleSoft integrations
• Experience with Salesforce data and reporting environments