Application Support Specialist

Primoris Services Corporation; Irvine (CA); On-site; USD 65,000 - 72,000; Full time

Benefits offered by this job

401k with employer match

Health/Dental/Vision insurance plans

Paid time off

10 paid holidays

Stock purchase plan

Job summary

Primoris Services Corporation is seeking an experienced Applications Support Specialist to manage the resolution of application and system issues across the business. The role focuses on supporting Vista Viewpoint and PVault, maintaining user access, and assisting with system integrations and auditor requests.

The ideal candidate has 3+ years in IT, a Bachelor’s degree in business or IT, and strong communication skills to create clear reports and documentation.

Qualifications

• Minimum 3 years of IT experience.
• Bachelor’s degree in business or IT preferred.
• Experience in Citrix environment.
• Experience supporting PVault and Vista Viewpoint.
• Strong communication and documentation skills.
• SQL database query experience.

Responsibilities

• Possess specialist knowledge of various applications and software including but not limited to Vista Viewpoint and PVault.
• Manage help desk tickets assigned with quick resolution.
• Set up new users, user maintenance, and user terminations.
• Assist with systems integrations/conversions.
• Maintain and update end user documentation and procedures.
• Assist with monthly and quarterly auditor request as assigned.
• Complete additional duties as assigned.

Skills

Citrix experience

SQL queries

Communication skills

Multi-project management

IT experience

Education

Bachelor’s degree in business or IT

Tools

PVault

Vista Viewpoint

Citrix

Job description

Job Overview

Primoris Services Corporation is currently searching for an experienced Applications Support Specialist. The Applications Support Specialist is responsible for managing the resolution of application and system issues that arise across the business.

Primoris Services Corporation is currently searching for an experienced Applications Support Specialist. The Applications Support Specialist is responsible for managing the resolution of application and system issues that arise across the business.

Key Responsibilities/Accountabilities

• Possess specialist knowledge of various applications and software including but not limited to Vista Viewpoint and PVault.
• Manage help desk tickets assigned with quick resolution.
• Set up new users, user maintenance, and user terminations.
• Assist with systems integrations/conversions.
• Maintain and update end user documentation and procedures.
• Assist with monthly and quarterly auditor request as assigned.
• Complete additional duties as assigned.

Basic Qualifications

• Minimum 3 years of IT experience.
• Bachelor’s degree in business or IT major/concentration preferred.
• Experience managing and supporting applications in a Citrix environment.
• Experience supporting business applications such as PVault and Vista Viewpoint.
• Excellent verbal and written communications skills, including the ability to create organized and informative reports, as well as comprehensive and accurate documentation.
• Ability to participate in multiple projects simultaneously while adhering to tight schedules.
• Experience in construction industry preferred.
• Experience with SQL database queries.
• Compensation range is $65 - 72K, dependent on experience.

Company Overview

Primoris Services Corporation is a premier specialty contractor providing critical infrastructure services to the utility, energy, and renewables markets throughout the United States and Canada. Built on a foundation of trust, we deliver a range of engineering, construction, and maintenance services that power, connect, and enhance society. On projects spanning utility-scale solar, renewables, power delivery, communications, and transportation infrastructure, we offer unmatched value to our clients, a safe and entrepreneurial culture to our employees, and innovation and excellence to our communities. To learn more, visit www.prim.com and follow us on social media at @PrimorisServicesCorporation.

Benefits

• 401k w/employer match
• Health/Dental/Vision insurance plans
• Paid time off
• 10 paid holidays
• Stock purchase plan

EEO Statement

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.