Application Support Engineer – Uptime & Incident Expert

supply-chain; Westerville (OH); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Affordable insurance benefits (health, dental, vision and life)

401K plan

Paid vacation and holidays

Business casual environment

Job summary

DHL Supply Chain is seeking an Application Support Engineer in Westerville, Ohio. This role focuses on implementation, support, and maintenance of enterprise software applications, ensuring system stability and performance.

The ideal candidate will hold a Bachelor’s degree or have 3+ years of IT experience, with a strong background in Oracle, SQL Server, and familiarity with warehouse management systems. Benefits include competitive wages and comprehensive insurance.

Qualifications

• Bachelor’s degree in a relevant field or 3+ years of progressive IT experience.
• Experience supporting enterprise applications in a production environment.
• Experience with Oracle and SQL Server databases is required.
• Familiarity with warehouse management systems, preferably Blue Yonder.

Responsibilities

• Resolve production support issues within defined SLAs.
• Analyze and troubleshoot complex application issues.
• Collaborate with software vendors to resolve technical issues.
• Create and maintain technical documentation.

Skills

Analytical skills

Problem-solving skills

Communication skills

Collaboration skills

Education

Bachelor’s degree in a relevant field

3+ years of progressive IT experience

Tools

Oracle

SQL Server

Windows OS

Linux OS

Blue Yonder WMS

Job description

DHL Supply Chain is seeking an Application Support Engineer in Westerville, Ohio. This role focuses on implementation, support, and maintenance of enterprise software applications, ensuring system stability and performance.

The ideal candidate will hold a Bachelor’s degree or have 3+ years of IT experience, with a strong background in Oracle, SQL Server, and familiarity with warehouse management systems. Benefits include competitive wages and comprehensive insurance.