L2 Application Support Engineer - Mainframe

TechDigital Group; Chicago (IL); On-site; USD 90,000 - 115,000; Full time

Job summary

TechDigital Group is seeking an IT Support Analyst in Chicago to provide L2 production support for Fund Accounting and US Transfer Agency applications. The role requires strong mainframe skills (JCL, COBOL, DB2, VSAM) and the ability to troubleshoot across multiple technologies.

You will collaborate with global teams, business partners, and downstream systems, handling incident management, root-cause analysis, and on-call support in a fast-paced environment.

Qualifications

• 8–10+ years of technical experience in a financial environment.
• Strong communication skills and ability to work in a fast-paced, multi-tasking environment.

Responsibilities

• Chicago-based role with onsite requirement 3 days per week and on-call night/weekend support.

Skills

Mainframe COBOL

Mainframe JCL

Mainframe DB2

Mainframe VSAM

Troubleshooting

Analytical

Job description

Job Description:

The role is an IT Support Analyst responsible for L2 production support for Fund Accounting and US Transfer Agency applications. The position requires strong mainframe skills (JCL, COBOL, DB2, VSAM) and the ability to troubleshoot issues across multiple technologies. The analyst will work closely with global teams, business partners, and upstream/downstream systems, handling incident management, root‑cause analysis, and on‑call support. The job requires 8–10+ years of technical experience in a financial environment, strong communication skills, and the ability to operate in a fast‑paced, multi‑tasking environment. The role is Chicago‑based, with at least 3 days per week onsite and occasional night/weekend support.

Mandatory skills:

• Mainframe skills( COBOL,JCL,DB2,VSAM)
• Troubleshooting
• Analytical