Application Support Engineer

Indel Power Group; Charlotte (NC); On-site; USD 75,000 - 110,000; Full time

Job summary

A leading company in the power industry is seeking an Application Support Engineer to join their Charlotte, NC office. This entry-level position involves providing technical support, coordinating project communication, and developing project designs. Ideal candidates possess strong communication skills and an engineering background, with opportunities for career advancement within a family-owned business.

Benefits

Excellent medical, dental, & vision coverage

401k, with matching

Paid Annual Leave

On the job paid training

Qualifications

• Knowledge of the power industry and 3-phase power.
• Proven ability to communicate effectively.
• High level of productivity output.

Responsibilities

• Review and interpret project design documents and enhance product knowledge.
• Be the communication hub for internal/external partners to guide projects.
• Provide technical support to the Sales/Project Management Team.

Skills

Communication

Detail oriented

Multi-tasking

Customer service

Education

Engineering Degree (Electrical or Mechanical preferred)

Job description

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This range is provided by Indel Power Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75,000.00/yr - $110,000.00/yr

Curtis Power Solutions

Charlotte, NC

Compensation based on experience and skills ranging from $75,000-$110,000 per year

Curtis Power Solutions, a subsidiary of Indel Power Group, has an opening for an Application Support Engineer at our location in Charlotte, NC.

Technical Knowledge

• Review and interpret project design documents and scope of work, enhance product knowledge of MTU and power equipment as necessary to fully understand total power solution provided.
• Initiate, coordinate, procure and assemble technical submittal documents for channel review and approval.
• Develop, modify, or procure technical drawings for onsite coordination of interconnects or conduit layouts.
• Learn and understand advanced concepts of building electrical distribution systems and how to apply power generation equipment and related technical scope of work.
• Provide technical support to Sales / Project Management Team.
• Develop, modify, or procure one-line diagrams for project designs.
  
  

Communication / Customer Interface

• Be the communication hub for internal/external partners to guide project to a successful turnover to the end-user from inception to close-out.
• Project schedule alignment to meet customer and project expectations.
• Salesforce lead to coordinate quality up to date opportunity data.
• Weekly coordination with sales/project management team for application support and submittal duties.
• Understand and respond to customer’s sense of urgency evidenced by consistent and timely communication.
• Maintain a high level of professionalism and customer service when dealing with customers (internal & external).
• Additional Responsibilities may be assigned by management.
  
  

Qualifications

• Knowledge of the power industry and 3-phase power.
• Proven ability to communicate effectively.
• High level of productivity output.
• Presentation skills.
• Detail oriented.
• Ability to multi-task and prioritize demands.
• Respond effectively to changes in workload, schedules, and environment
• Engineering Degree preferred; Electrical or Mechanical related.
  
  

Why Indel Power Group

• Competitive compensation package, DOE
• Rewarding work environment
• Opportunities for relocation & advancement
• Long established, family owned business
  
  

Benefits

• Excellent medical, dental, & vision coverage
• Health savings account
• Short-term/long-term disability and employee life insurance
• 401k, with matching
• Employee Assistance Program (EAP)
• Paid Annual Leave
• Eight Paid Holidays
• Employee Referral Program
• On the job paid training
• Company events and employee recognition programs
  
  

Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Truck Transportation

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