Application Support Analyst - Fast-Paced IT Troubleshooter

Vode Lighting; Sonoma (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Vacation and sick leave

Yearly bonus

Health and Dental plans

401K plan with matching funds

Job summary

Vode Lighting is seeking an Application Support Analyst to provide first-level support and troubleshoot enterprise application issues. The ideal candidate will possess strong analytical skills, a Bachelor's degree in a related field, and the ability to juggle multiple tasks in a fast-paced environment.

This position offers opportunities for growth and requires strong MS Excel and SQL abilities. The role includes benefits such as vacation, health plans, and a 401K plan.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Strong analytical and troubleshooting skills.
• Desire to learn new technology and business concepts.

Responsibilities

• Act as first level support for business users, troubleshooting enterprise application issues.
• Perform implementation, maintenance, remediation, and troubleshooting services.
• Work closely with internal users and external vendors to resolve support issues.

Skills

MS Excel

SQL

Data analytics

Troubleshooting

Communication skills

Collaboration skills

Organization skills

Time-management skills

Education

Bachelor’s degree in Computer Science, Business, Software Engineering, IT Related field or equivalent experience

Tools

FishBowl Inventory Management System

Job description

Vode Lighting is seeking an Application Support Analyst to provide first-level support and troubleshoot enterprise application issues. The ideal candidate will possess strong analytical skills, a Bachelor's degree in a related field, and the ability to juggle multiple tasks in a fast-paced environment.

This position offers opportunities for growth and requires strong MS Excel and SQL abilities. The role includes benefits such as vacation, health plans, and a 401K plan.