Application Support Analyst

Sierra ITS; Lake Fork (IL); On-site; USD 75,000 - 88,000; Full time

Benefits offered by this job

Great benefits

Long-term career path

Job summary

Sierra ITS is seeking an Application Support Analyst to join a small expert team in Lake Forest, IL. The role focuses on supporting critical enterprise applications, testing, debugging, and documenting complex software systems to improve resolution rates.

You'll be trained on the technology, become a subject-matter expert quickly, and contribute to a long-term career path with benefits while working on-site with our client under a contract-to-hire arrangement.

Qualifications

• 3+ years of supporting corporate business applications.
• SQL reads/interprets tables and columns.
• Experience with testing (UAT).
• Excellent customer service skills and fast learner.

Responsibilities

• Support, test, analyze, debug, and document complex software systems.
• Collaborate with the team to resolve incidents and improve processes.

Skills

SQL

UAT testing

Customer service

Fast learner

Job description

Application Support Analyst

Technology - It comes naturally to you, and you quickly become an expert on whatever you get your hands on.

Sierra ITS has been asked by the nation's top company in its industry to identify someone like you to join its small existing team of Application Support Analysts, whose mission is to provide the highest level of support for several of its most critical enterprise applications.

You'll be trained on the technology, then do what you do...become an SME in record time. This highly specialized team takes great pride in its resolution rate - and your efforts will have a measurable impact on this metric. You'll support, test, analyze, debug, and document complex software systems.

Schedule

• Monday - Friday, 8:00 AM to 5:00 PM.
• On-site in Lake Forest office

Required

• 3+ years of supporting corporate business applications
• SQL (read/interpret tables and columns)
• Testing (UAT)
• Superb customer service skills
• Fast, aggressive learner

This is a long-term contract-to-hire position - you will be a full-time contract employee of Sierra ITS (with benefits) working on-site with our client. We'll pay a competitive hourly rate (~$42/hr) and provide the support you need while you dazzle with your skills, earning you the opportunity to convert to direct-hire status. Salary (80k), great benefits, perks, and a long-term career path are all included.

We'll consider local candidates only (no relocation), with no third-party involvement, and no visa sponsorship available. The interview process will move along quickly, with a start date as soon as possible,

Thanks for reading!