Application Services Engineer

Siemens Healthineers; Hoffman Estates (IL); On-site; USD 114,000 - 172,000; Full time

Job summary

Siemens Healthineers is looking for an Application Services Engineer to support the optimal use of SPECT applications. This role involves delivering expert training, resolving complex software issues, and collaborating globally to ensure high-quality imaging performance. The ideal candidate has a background in Radiologic Technology and significant clinical experience.

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Qualifications

• 5+ years of hands-on experience in clinical settings, especially with MRI, SPECT, or PET/CT systems.
• Experience in customer training and technical support.

Responsibilities

• Investigating and resolving complex issues with SPECT applications.
• Communicating technical information to customers and engineering teams.
• Conducting customer training for SPECT and SPECT/CT systems.

Skills

Analytical Skills

Problem Solving

Communication

Education

Bachelor’s degree in Radiologic Technology, Biomedical Engineering, or related field

Job description

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Join to apply for the Application Services Engineer role at Siemens Healthineers

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

We are seeking a dynamic and customer-focused Application Service Engineer to support and educate users in the optimal utilization of SPECT applications within our Molecular Imaging (MI) portfolio. This individual will serve as a trusted clinical and technical advisor—delivering expert training, ensuring seamless integration into clinical workflows, and driving excellence in imaging performance across diverse care environments.

You Are Responsible For

• Investigating and resolving high-impact, complex issues
• Processing and interpreting more complex, less clearly defined software issues
• Communicating technical and clinical information to customers and engineering teams
• Supporting concept development by providing experienced clinical knowledge
• Collaborating with customers and Application Specialists globally to ensure proper system use
• Working regularly with Research and Engineering to communicate proper system use for optimal image quality
• Conducting customer training for SPECT and SPECT/CT systems
• Contributing clinical experience and knowledge to product development discussions
• Participating in design development by testing products such as the new collimator cart and motion correction feature
• Providing headquarters-level support for MI SPECT applications and processing
• Evaluating calibration and image quality data to assess system and detector status
• Applying knowledge of theranostics and suitable acquisition parameters for clinical studies
• Bringing a background and certifications in a clinical application setting (considered a plus)
  
  

Minimum Qualifications

• Bachelor’s degree in Radiologic Technology, Medical/Nuclear Medicine Technology, Biomedical Engineering, or a related field
• Relevant clinical certifications:
• NMTCB (Nuclear Medicine Technologist Certification Board) for SPECT/PET roles
• ARRT certification in CT or MRI is a plus
• National/country-specific credentials like HCPC (UK) or CAMRT (Canada) for imaging technologists
• 5+ years hands-on in hospital or clinical settings, especially with MRI, SPECT, SPECT/CT, or PET/CT systems
• Excellent verbal and written communication skills—capable of translating technical content into clinical relevance
• Experience in customer training, product demos, and building strong clinical relationships
• Strong analytical and problem-solving skills, with ability to escalate and manage issues effectively
• Adaptable team player, capable of working independently in global, multi-cultural environments
  
  

Who we are: We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The Annual Base Pay For This Position Is

Min $114,400 - Max $171,600

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law: Applicants and employees are protected under Federal law from discrimination.

Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at [e-mail]. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here.

Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”

Data Privacy: We care about your data privacy (https://www.siemens-healthineers.com/careers/recruitment-application-privacy-notice) and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.

Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Hospitals and Health Care

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