Sales Engineer

Ranpak-Corp.-; Painesville (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Stock-listed company

Work from home flexibility

Company laptop and cell phone

Development opportunities

Job summary

Ranpak Corp. is seeking a highly motivated Sales Engineer to lead customer-specific applications in the Pack Space Excellence Department.

You will translate customer needs into tailored technical solutions, coordinating cross-functional efforts to ensure successful deployment and integration of Ranpak systems. You will support the sales team with technical insights during meetings, trainings, and trade shows, and prepare proposals with layouts, costs, and ROI calculations.

Qualifications

• Bachelor's degree in Engineering required.
• 5+ years of experience in application engineering or related field.
• Strong customer orientation and ability to translate needs into technical solutions.
• Excellent organizational, communication, and leadership skills.
• Willingness to travel up to 20% of the time.

Responsibilities

• Serve as the primary technical contact for customers during sales and implementation.
• Translate customer needs into effective packaging solutions with Sales Manager.
• Support the sales team with technical insights in meetings, trainings, and trade shows.
• Prepare and present solution proposals including layouts, cost estimates, and ROI.
• Lead customer application projects ensuring on-time, within-scope delivery.
• Collaborate with Engineering and Product Management to define scope and deliverables.
• Drive innovations and coordinate with stakeholders on requirements and timelines.
• Lead cross-functional teams to deploy customized solutions and capture learnings.

Skills

Sales experience

Customer orientation

Leadership

English fluency

Travel openness

Education

Bachelor's degree in Engineering

Tools

SAP

ERP systems

Job description

Founded in 1972, Ranpak's goal was to create the first environmentally responsible system to protect products during shipment.

Ranpak's mission is to deliver sustainable packaging solutions that help improve supply chain performance and costs, reduce environmental impact, and support a variety of growing business needs globally. With this, we deliver an important contribution to reduce the global plastic crisis.
The development and improvement of materials, systems, and total solution concepts have earned Ranpak a reputation as an innovative leader in e-commerce and industrial supply chain solutions. Besides Protective Paper Solutions, Ranpak invests heavily in its Automation division.

Summary:

Highly motivated and customer-focused Sales Engineer with a background in Mechanical Engineering to lead and support customer-specific applications and solutions in our "Pack Space Excellence Department". This role involves translating customer needs into tailored technical solutions, coordinating cross-functional efforts, and ensuring successful deployment and integration of Ranpak systems.

Responsibilities:

• Serve as the primary technical contact for customers during the sales and implementation process.
  • Understand customer needs and translate them into effective packaging solutions in close collaboration with the Sales Manager.
  • Support the sales team with technical insights during customer meetings, trainings, and trade shows.
  • Prepare and present solution proposals, including layouts, cost estimates, and ROI calculations
  • Lead customer application projects, ensuring delivery on time, within scope, and budget.
• PSE Project Management and Innovation
  • Collaborate with Engineering and Product Management to define application scope and deliverables.
  • Fuel PSE with new innovative concept ideas to drive customer value and differentiation from customers, including digital/date products.
  • Coordinate with internal and external stakeholders to align on application requirements and timelines.
  • Lead cross-functional teams in the development and deployment of customized solutions.
  • Support post-project reviews and lessons learned sessions.
  • Provide input on product improvements and new product introductions (NPIs) based on customer feedback and market trends.
  • Identify opportunities for application optimization and contribute to continuous improvement initiatives.
  • Ensure compliance with relevant standards (e.g., CE, UL_CA) and customer-specific requirements.
• Drive and own key Sales Performance Metrics:
• Sales Conversion Rate – Track the percentage of proposals that convert into closed deals.
• Revenue Growth – Monitor revenue generated from new and existing customers.
• Sales Cycle Length – Analyze the average time from initial contact to deal closure.
• Pipeline Value – Maintain and grow a healthy pipeline of qualified opportunities.
• Customer Satisfaction (NPS or CSAT) – Gather feedback to ensure high service quality.
• Technical Win Rate – Evaluate success in winning technical validations or trials.
• Prepare executive-level presentations and dashboards to communicate application status and key sales performance metrics

Qualifications:

• Bachelor's degree in Engineering with a sales background
• 5+ years of experience in application engineering, preferably in a manufacturing or industrial automation setting
• Strong customer orientation and ability to translate needs into technical solutions
• Excellent organizational, communication, and leadership skills
• ERP knowledge (preferably SAP)
• Strong understanding of logistic systems, automation technology, and integration processes
• Familiarity with compliance standards such as CE and UL_CA
• Hands-on mentality, proactive, and solution-oriented
• Team player (also in global teams)
• Hands-On
• Commercially driven
• Fluent in spoken and written English
• Willing to travel up to 20% of the time

What we offer:

• The possibility to make an impact in a fast-growing stock-listed company
• Working in a collaborative culture, informal but highly results-focused
• Interesting learning & development opportunities
• A competitive remuneration package
• Company laptop and cell phone
• Flexibility to work from home
• Company laptop and cell phone
• Flexibility to working from home

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.