Sales Engineer

Ranpak; Painesville (OH); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Stock‑listed company

Collaborative culture

Learning opportunities

Remuneration package

Laptop & cell phone

Travel allowance

Work from home

Job summary

Ranpak is seeking a highly motivated Sales Engineer with a Mechanical Engineering background to lead and support customer‑specific applications in our Pack Space Excellence Department. You will translate customer needs into tailored technical solutions and coordinate cross‑functional efforts for deployment of Ranpak systems.

In this role you will prepare proposals, ROI analyses, and executive level presentations, while collaborating with Sales and Engineering to drive revenue growth and customer

Qualifications

• Bachelor’s degree in Engineering with sales experience.
• 5+ years in application engineering in manufacturing/automation setting.
• Strong customer orientation and ability to translate needs into technical solutions.
• Excellent organizational, communication, and leadership skills.

Responsibilities

• Serve as primary technical contact during sales and implementation.
• Translate customer needs into effective packaging solutions with Sales Manager.
• Prepare proposals with layouts, cost estimates, and ROI calculations.
• Lead cross‑functional teams to deliver customized solutions.
• Develop executive dashboards to communicate application status and sales metrics.

Skills

Application engineering

Sales support

Customer relationship management

Education

Bachelor's degree in Engineering

Tools

SAP

ERP systems

Job description

Overview

Ranpak, founded in 1972, is dedicated to creating environmentally responsible packaging solutions that improve supply‑chain performance, reduce costs, and support global business needs. The company is recognized as an innovative leader in e‑commerce and industrial supply‑chain solutions and invests heavily in its Automation division.

Summary

Highly motivated and customer‑focused Sales Engineer with a background in Mechanical Engineering to lead and support customer‑specific applications and solutions in our Pack Space Excellence Department. This role involves translating customer needs into tailored technical solutions, coordinating cross‑functional efforts, and ensuring successful deployment and integration of Ranpak systems.

Responsibilities

• Serve as the primary technical contact for customers during the sales and implementation process.
  • Understand customer needs and translate them into effective packaging solutions in close collaboration with the Sales Manager.
  • Support the sales team with technical insights during customer meetings, trainings, and trade shows.
  • Prepare and present solution proposals, including layouts, cost estimates, and ROI calculations.
  • Lead customer application projects, ensuring delivery on time, within scope, and budget.
• PSE Project Management and Innovation
  • Collaborate with Engineering and Product Management to define application scope and deliverables.
  • Fuel PSE with new innovative concept ideas to drive customer value and differentiation from customers, including digital/date products.
  • Coordinate with internal and external stakeholders to align on application requirements and timelines.
  • Lead cross‑functional teams in the development and deployment of customized solutions.
  • Support post‑project reviews and lessons learned sessions.
  • Provide input on product improvements and new product introductions (NPIs) based on customer feedback and market trends.
  • Identify opportunities for application optimization and contribute to continuous improvement initiatives.
  • Ensure compliance with relevant standards (e.g., CE, UL_CA) and customer‑specific requirements.
  • Drive and own key Sales Performance Metrics:
    • Sales Conversion Rate – Track the percentage of proposals that convert into closed deals.
    • Revenue Growth – Monitor revenue generated from new and existing customers.
    • Sales Cycle Length – Analyze the average time from initial contact to deal closure.
    • Pipeline Value – Maintain and grow a healthy pipeline of qualified opportunities.
    • Customer Satisfaction (NPS or CSAT) – Gather feedback to ensure high service quality.
    • Technical Win Rate – Evaluate success in winning technical validations or trials.
  • Prepare executive‑level presentations and dashboards to communicate application status and key sales performance metrics.

Qualifications

• Bachelor’s degree in Engineering with a sales background
• 5+ years of experience in application engineering, preferably in a manufacturing or industrial automation setting
• Strong customer orientation and ability to translate needs into technical solutions
• Excellent organizational, communication, and leadership skills
• ERP knowledge (preferably SAP)
• Strong understanding of logistic systems, automation technology, and integration processes
• Familiarity with compliance standards such as CE and UL_CA
• Hands‑on mentality, proactive, and solution‑oriented
• Team player (also in global teams)
• Commercially driven
• Fluent in spoken and written English
• Willing to travel up to 20% of the time

What We Offer

• The possibility to make an impact in a fast‑growing stock‑listed company
• Working in a collaborative culture, informal but highly results‑focused
• Interesting learning & development opportunities
• A competitive remuneration package
• Company laptop and cell phone
• Travel expense allowance
• Flexibility to work from home