Application Reliability & Operations Engineer

Infinite Computer Solutions; United States; On-site; USD 95,000 - 140,000; Full time

Job summary

Infinite Computer Solutions is seeking an Application Administrator to ensure availability, stability, and security of critical business applications. You will monitor health, diagnose issues, and implement long-term fixes while collaborating with infrastructure, development, and security teams.

You will perform root cause analysis, contribute to incident response, and develop playbooks, dashboards, and automation.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field, or equivalent professional experience.
• Experience administering and supporting enterprise business applications in production environments.
• Experience troubleshooting complex application performance, stability, and availability issues.
• Experience with Oracle database connectivity, performance troubleshooting, and application integration.
• Experience performing root cause analysis and implementing corrective and preventative actions.
• Experience supporting mission-critical systems with high availability requirements.
• Strong understanding of enterprise networking concepts, WAN/LAN, TCP/IP, DNS, routing, and network troubleshooting.
• Experience with scripting and automation technologies (PowerShell, Python, Bash).
• Experience with deployment/configuration tools (Ansible, Terraform, Harness).
• Experience with Active Directory, LDAP, and SSO technologies.
• Familiarity with AI concepts, LLMs, and AI-enabled operational tools.
• Experience with monitoring/observability platforms (Splunk, Dynatrace, ExtraHop).

Responsibilities

• Provide Level 2 and Level 3 technical support for business-critical applications.
• Monitor application health, availability, and performance to ensure service delivery.
• Troubleshoot application, infrastructure, database, network, and integration issues.
• Participate in incident, problem, and change management activities, including after-hours support.
• Coordinate with vendors and teams to resolve production issues.
• Maintain, tune, and optimize applications for performance and reliability.
• Conduct capacity planning and performance analysis for growth.
• Analyze recurring incidents to identify root causes and preventative actions.
• Develop and implement runbooks, playbooks, and disaster recovery procedures.
• Identify opportunities to automate routine tasks and monitoring.

Skills

Analytical thinking

Communication skills

Independent work

Cross-team collaboration

Problem-solving

Education

Bachelor's degree in CS/IT/Engineering

Tools

PowerShell

Python

Bash

Ansible

Terraform

Harness

IIS

Windows Server

Job description

Infinite Computer Solutions is seeking an Application Administrator to ensure availability, stability, and security of critical business applications. You will monitor health, diagnose issues, and implement long-term fixes while collaborating with infrastructure, development, and security teams.

You will perform root cause analysis, contribute to incident response, and develop playbooks, dashboards, and automation.