Application Records Processor-Enrollment Services

PNWU Student Doctors Ana Caudillo; Yakima (WA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health Benefits - Medical, Dental, Vis

Paid Time Off

403b with Roth Option

Paid Holidays

Job summary

Pacific Northwest University of Health Sciences (PNWU) in Yakima seeks an Admissions Support Administrator to manage applicant data and assist admissions operations. You will handle applications, verify materials, enter data into the SIS, and communicate with applicants and institutions to resolve issues.

Responsibilities include supporting interviews, campus tours, and ongoing records maintenance. This role requires strong communication, attention to detail, and proficiency with Microsoft

Qualifications

• High School Diploma or GED required and relevant administrative experience preferred.
• Experience processing applications and records is a plus.
• Strong communication and organization skills, attention to detail.

Responsibilities

• Receive, organize, and track student applications and support documents.
• Ensure applications are complete, accurate, and compliant with policies.
• Input applicant information into the student information system.
• Maintain and update electronic and physical records with accuracy.
• Process application fee reimbursements.
• Review transcripts and recommendations for authenticity and completeness.
• Communicate with applicants or external institutions to resolve discrepancies.
• Respond to inquiries from applicants, staff, and faculty via phone or email.
• Assist with applicant interviews and campus tours as needed.

Skills

Effective communication

Independent decision making

Multitasking

Problem solving

Administrative procedures

Microsoft Office

Customer service principles

Data entry

Typing skills

Crisis management

Education

High School Diploma or GED

Tools

Slate/CRM

Student information systems

Microsoft Office Suite

Job description

Recruitment Period: 07/02/2026 - Until Filled

Status: Full-Time, 40 hours/week

Salary Information: Annual Minimum Salary-$36,000-Annual Maximum Salary-$54,000

Hiring Rate: $20.00-$23.80

Salary is commensurate with qualifications and experience. Pro-rated based on hours/week.

Pacific Northwest University of Health Sciences (PNWU) does not sponsor employment visas. Applicants must be legally authorized to work in the United States at the time of hire and for the duration of their employment with PNWU. Employment eligibility will be verified in accordance with federal law.

General Summary

This role primarily supports application processing while providing front-line service to prospective students and assisting admission operations as needed. Handles student application data and records, ensuring all materials are accurate, complete, and properly documented in the university system. Provides timely communication to applicants, prospective students, and university staff regarding application status and records. Supports admissions operations and contributes to high-quality applicant experience.

Essential Job Functions

1. Application Management

• Receive, organize, and track student applications and support documents.
• Ensure applications are complete, accurate, and compliant with university policies.

2. Data Entry & Record Maintenance

• Input applicant information into the student information system or database.
• Maintain and update electronic and physical records with high accuracy.
• Process application fee reimbursements.

3. Document Verification

• Review transcripts, letters of recommendation, test score, and other credentials for authenticity and completeness.
• Communicate with applicants or external institutions to resolve discrepancies.

4. Reporting & Communication

• Respond to inquiries from applicants, staff and faculty regarding records and application status via phone or email.

5. Admissions Support

• Assist with applicant interviews as needed.
• Help conduct campus tours and provide information about the university to prospective students.

6. Other Duties

Performs other related duties as assigned and based on departmental need.

Requirements

Education

• High School Diploma or GED Equivalent

Experience

• 1-3 years of administrative, records processing, or customer service experience

Desired Skills, Knowledge, and Abilities

• Skill in effective communication (both written and oral)
• Skill in independent decision making
• Skill in performing a variety of duties, often changing from one task to another of a different nature
• Skill in problem solving
• Knowledge of administrative procedures and practices
• Knowledge of Microsoft Office Suite software and other computer software systems (i.e., Slate/CRM, student information systems)
• Knowledge of customer service principles and practices
• Ability to maintain professional composure in emergent and crisis situations
• Ability to apply effective and accurate data entry and typing skills

Benefit Package

• Health Benefits - Medical, Dental, Vision, Life Insurance
• Paid Time Off
• 403b with Roth Option
• Paid Holidays

PNWU offers a comprehensive benefits package to eligible employees first of the month following date of hire and competitive salary.

PNWU is a drug-free workplace, equal opportunity employer and educational institution.