Application Manager

EF Education First; Boston, Northern (MA, KY); Hybrid; USD 55,000 - 65,000; Full time

Job summary

Hult International Business School is seeking an Application Manager based in Boston to support the US and Canada enrollment cycle. You will guide candidates from application through admission, coordinating with Enrollment Advisors and the Product Head to ensure a seamless journey.

The role emphasizes process-driven work, sales-oriented conversion, and meticulous record-keeping in Salesforce, with travel opportunities and an international team.

Qualifications

• Process-driven approach to admissions workflows.
• Sales-savvy mindset for enrollment conversion.
• Attention to detail in candidate records and documentation.
• Strong organizational skills in a fast-paced, international environment.

Responsibilities

• Serve as the first point of contact for candidates during the application process, guiding requirements and deadlines.
• Review, process, and track applications across intake programs.
• Ensure accurate candidate information in Salesforce, including university name.
• Coordinate with Enrollment Advisors for smooth handoffs and timely follow-ups.
• Monitor candidate progress and flag bottlenecks in the funnel.

Skills

Process-driven

Sales-savvy

Detail-oriented

Organized

Salesforce

Tools

Salesforce

Job description

We are seeking a highly organized and detail-oriented Application Manager to support the enrollment cycle for the US and Canada team, based in Boston. This role is responsible for ensuring a seamless early-stage experience for students applying to Hult's postgraduate programs, from application through admission and retention, while providing critical administrative and conversion support to Enrollment Advisors and the Product Head.

The ideal candidate is process-driven, sales-savvy, and thrives in a fast-paced, international environment. You will play a central role in converting applications, maintaining accurate candidate and university records, and ensuring applicants are well-supported throughout their admissions journey.

Application & Admissions Management

• Serve as the first point of contact for candidates during the application process, providing guidance on requirements, deadlines, and documentation.
• Review, process, and track applications across PG intake programs.
• Ensure all candidate information is accurate and up to date in Salesforce, including university name.
• Coordinate with Enrollment Advisors to ensure smooth handoffs and timely follow-ups.
• Monitor candidate progress through each stage of the application funnel and proactively flag any bottlenecks.

Administrative & Operational Support

• Provide logistical and scheduling support for candidate interviews, events, and admissions-related meetings.
• Assist with preparing reports, presentations, and data insights on application trends per region.
• Maintain organized Salesforce records, contracts, and candidate communications in line with university initiatives.
• Support enrollment outreach campaigns, where needed, and ensure communications are consistent, timely, and personalized.
  
• Work closely with Enrollment Advisors to align on outreach, engagement and retention strategies for PG intake programs.
• Suggest improvements to workflows, tools, and processes to enhance the candidate experience and conversion efficiency.
• Contribute to delivering an exceptional candidate journey, ensuring professionalism and responsiveness at every touchpoint.

Key Performance Indicators

• High accuracy and completeness rate for processed applications.
• Timely response to candidate queries and application-related tasks.
• Smooth coordination of admissions events and interviews.
• Strong internal stakeholder feedback on efficiency and reliability.
• Contribution to achieving or exceeding enrollment targets for Summer Bootcamp and future intake programs.

Please note that you must have the right to work inUnited Statesto be considered for this position.

Why Join Us?

• Join a truly global and vibrant team: Work alongside colleagues from over 70 countries, embracing a diverse and international environment.
• Be the driver of your own success: At Hult, you’ll have access to all the tools and resources you need to thrive, but your growth is in your hands—the sky is the limit.
• Enjoy an independent, results-oriented approach: You’ll have the autonomy to manage your work, with a focus on achieving measurable success and outcomes.
• Experience frequent and exciting travel opportunities: Travel regularly to your markets and attend global meetings, expanding your network and market insights.
• The salary range for this role is $55,000 - $65,000

Equal opportunities at Hult
Hult is dedicated to actively creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We are committed to providing opportunity regardless of gender, religion, race, color, sexual identity, disability, ethnicity, age, and all the individual identities that make us unique. If you require any accommodation to assist you in the interview process, please submit this with your inquiry. Hult offers competitive salaries and benefits in a global, empathetic, and highly multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking school, we’d love to hear from you.

About the Team

Dare Mighty Things. That’s exactly what you’ll do at Hult, where students learn by doing, think globally and graduate ready to hit the ground running. Fresh perspectives, exceptional experiences, varied skillsets—you'll find a world of diversity among the people, programs, and places that make up our global community.

Hult offers bachelor's, master's, MBA, and doctorate-level programs and is recognized by business education's three most prestigious international accrediting bodies: AACSB, AMBA, and EQUIS. Our programs are consistently ranked as among the best in the world by the Financial Times, the Economist, Forbes, and Bloomberg Businessweek.

Hult strives to create a better future for all by challenging our community to make an impact that matters. Whether you're looking to transform your career through education or join our team in shaping the next generation of global leaders, we're here to help you dare mighty things.