Application Engineer (South Chandler, AZ)

Prosum; Chandler (AZ); On-site; USD 75,000 - 110,000; Full time

Job summary

Prosum is seeking an Application Engineer II to deliver expert application support, customer training, and field engineering for advanced semiconductor inspection and metrology systems. You will bridge customers, engineering, and service teams to ensure proper installation, operation, and optimization of complex equipment.

The role requires hands-on experience with semiconductor equipment, strong analytical skills, and the ability to clearly convey technical concepts to customers and internal

Qualifications

• Bachelor's degree in Electrical Engineering, Physics, Mechanical Engineering, Manufacturing Engineering or related technical discipline.
• 2–5 years of professional engineering experience.
• Experience supporting semiconductor manufacturing equipment.
• Proficiency in MATLAB, Python, Linux and related engineering tools.
• Understanding of optics, wavelengths, and optical measurement systems.
• Strong customer-facing communication and presentation skills.
• Ability to travel within the assigned territory.
• U.S. Citizenship or Green Card holder; able to pass background and drug screening.

Responsibilities

• Serve as the primary technical interface between customers and engineering teams to diagnose product issues and develop solutions.
• Provide application support for semiconductor inspection and metrology systems.
• Gather customer feedback and communicate enhancements to software and engineering teams.
• Develop and deliver customer training, technical documentation, and best-practice materials.
• Conduct product demonstrations, technical presentations, and customer evaluations.
• Support sales with technical specifications and customer qualification processes.
• Collaborate with Field Service Engineers for installations, upgrades, and troubleshooting.
• Build and maintain strong customer relationships through communication and expertise.

Skills

MATLAB

Python

Linux

Customer-facing

Travel

Education

Bachelor's in EE

Bachelor's in Physics

Bachelor's in Mechanical Eng

Bachelor's in Manufacturing Eng

Related technical discipline

Tools

Optical measurement tools

Laser-based systems

Optical bench configurations

Engineering hand tools

Job description

Position Summary

A leading advanced technology organization is seeking an Application Engineer II to provide technical support, applications expertise, customer training, and field engineering support for semiconductor inspection and metrology equipment. This customer-facing role serves as a key liaison between customers, engineering teams, and service organizations to ensure successful installation, operation, troubleshooting, and optimization of highly technical systems.

The ideal candidate will have hands-on experience with semiconductor equipment, strong analytical and troubleshooting skills, and the ability to effectively communicate technical concepts to customers and internal stakeholders.

Key Responsibilities

• Serve as the primary technical interface between customers and engineering teams to diagnose product issues and develop effective solutions.
• Provide application support for semiconductor inspection and metrology systems.
• Gather customer feedback and communicate enhancement requests to software and engineering teams.
• Develop and deliver customer training programs, technical documentation, application notes, and best-practice materials.
• Conduct product demonstrations, technical presentations, and customer evaluations.
• Support sales activities by assisting with technical specifications, product requirements, and customer qualification processes.
• Collaborate with Field Service Engineers to support equipment installations, upgrades, troubleshooting, and ongoing customer operations.
• Build and maintain strong customer relationships through consistent communication and technical expertise.
• Respond to customer service requests and provide technical support remotely and onsite.
• Perform preventive maintenance, system inspections, and equipment performance evaluations.
• Train customers on proper operation, maintenance, and best practices for supported systems.
• Maintain accurate service documentation and communicate findings to internal teams.

Required Qualifications

• Bachelor's degree from an accredited U.S. university in one of the following:
• Electrical Engineering
• Physics
• Mechanical Engineering
• Manufacturing Engineering
• Related technical discipline
• 2-5 years of professional engineering experience.
• Experience supporting semiconductor manufacturing equipment.
• Knowledge of MATLAB, Python, Linux, and other engineering analysis tools.
• Understanding of optics, wavelengths, and optical measurement systems.
• Strong customer-facing communication and presentation skills.
• Ability to travel as required within assigned territory.
• U.S. Citizen or Green Card holder.
• Ability to successfully pass background and drug screening requirements.

Technical Requirements

• Hands-on experience with:
• Equipment maintenance and repair
• Troubleshooting and diagnostics
• Experience using:
• Standard engineering hand tools
• Familiarity with:
• Laser-based systems
• Optical bench configurations

Preferred Qualifications

• Experience with photomask or mask inspection systems.
• Knowledge of semiconductor metrology, including EUV and DUV applications.
• Exposure to lithography processes and equipment.
• Experience with optical imaging systems, cameras, and machine vision technologies.
• Knowledge of laser systems and robotics.
• Previous experience supporting semiconductor inspection tools.

Candidate Profile

• Targeting Engineer II level candidates only.
• Stable and consistent employment history preferred.
• Strong problem-solving and analytical abilities.
• Ability to work independently while supporting customer-facing activities.
• Effective communicator capable of interfacing with customers, engineering teams, and service organizations.
• Comfortable working in fast-paced semiconductor manufacturing environments.