Application Engineer

Jobtailor; Schofield (WI); On-site; USD 52,000 - 68,000; Full time

Job summary

Jobtailor in Wisconsin is seeking an entry-level Technical Support Engineer to assist internal and external sales with product selection and application, gather data, and resolve basic field issues. You will interpret industry codes, communicate selling points, and organize onsite/offsite training for customers and sales teams.

You will contribute to process improvements, mentor teammates as needed, and handle basic projects with defined deadlines, while maintaining clear documentation of

Qualifications

• 0-2 years of relevant work experience in engineering required.
• 4 Year / Bachelor Degree in engineering required.
• Basic understanding of rep network and sales channel.
• Ability to interpret industry codes and standards.
• Ability to operate standard office equipment, such as a computer and phone.
• Close visual acuity for data review and reading.

Responsibilities

• Provide technical support by phone and email to internal and external salespeople regarding product selection and application.
• Develop and communicate solutions for basic product applications under direct supervision.
• Gather information and resolve complex field problems, including possible onsite support travel.
• Highlight and communicate key selling points of current products to sales teams and customers.
• Organize and present onsite and offsite training for internal and external customers.
• Document service calls concerning product questions and field issues.

Skills

Technical Support

Product application development

Industry codes interpretation

Project management

Training and mentoring

Education

Bachelor Degree in Engineering

Tools

Computer

Office equipment

Job description

• Provide technical support by phone and email to internal and external salespeople regarding product selection and application
• Develop and communicate solutions for basic product applications under direct supervision
• Gather information and resolve complex field problems, including possible onsite support travel
• Determine product needs and requirements by interpreting industry codes and standards
• Highlight and communicate key selling points of current products to sales teams and customers
• Identify and implement applicable process improvements
• Learn competitor products and apply knowledge to the company's advantage
• Organize and present onsite and offsite training for internal and external customers
• Assist with offsite events, including planning, setup, and basic customer interactions
• Develop awareness of industry-related associations and their purpose
• Potentially mentor, train, indirectly supervise, or directly manage other team members
• Manage basic individual projects according to predetermined completion dates
• Document service calls concerning product questions and field issues

Requirements

• 0-2 years of relevant work experience in engineering required
• 4 Year / Bachelor Degree in engineering required
• Basic understanding of rep network and sales channel
• Ability to interpret industry codes and standards
• Ability to operate standard office equipment, such as a computer and phone
• Ability to perform repetitive motions involving the wrists, hands, and/or fingers
• Close visual acuity for preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading
• Ability to attend occasional in-person meetings and complete various office tasks

Core Competencies

Demonstrates technical support capabilities for product selection and application, with a strong understanding of industry codes and standards. Capable of organizing training and managing projects while effectively communicating with sales teams and customers.

Highest-signal resume keywords

• Technical Support
• Product Application Development
• Industry Codes Interpretation
• Project Management
• Training and Mentoring

ATS Optimization Keywords

Hard Skills

• Engineering Degree
• Product Knowledge
• Data Analysis
• Problem Resolution
• Process Improvement

Soft Skills

• Communication
• Organizational Skills
• Customer Interaction
• Team Collaboration

Industry Keywords

• Sales Channel
• Rep Network
• Industry Associations

Tools & Technologies

• Standard Office Equipment
• Computer