Application Engineer

Supermicro; San Jose (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

Supermicro is looking for an Application Engineer with in‑depth knowledge of networking solutions, especially in switch products. You will provide technical support to enterprise customers and promote internal switch offerings to optimize networking solutions.

The ideal candidate must have a strong technical background in networking switches and exceptional communication skills. This role involves collaboration with cross‑functional teams to validate issues, document troubleshooting steps, and

Qualifications

• Bachelor’s degree in computer engineering or electrical engineering (preferred).
• 2+ years of working experience in computer systems and/or servers.
• Experience with Intel/AMD/Nvidia CPUs/GPUs server platforms is a plus.
• Strong organizational and interpersonal skills.
• Highly analytical, creative, detail oriented, organized, a good team player.
• Familiar with Windows/Linux command-line interface (CLI).
• Excellent knowledge of Server / Workstation products.
• Strong communication skills, both verbal and written.

Responsibilities

• Work closely with Production, Service, Purchaser, Product Manager to validate and debug CPUs server systems.
• Identify technical issues and collaborate with internal teams and external partners to resolve issues.
• Proactively follow up on current backlogs for validation and escalate blockers as needed.
• Continuously process and document improvements for efficiency and accuracy.
• Continuously learn and create technical documents for validating and troubleshooting newer GPU systems.

Skills

Networking

Switch products

Customer support

CLI (Windows/Linux)

Documentation

Education

Bachelor's degree in computer/electrical engineering

Tools

Server/Workstation platforms

Job description

About Supermicro

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary

Supermicro is looking for talented and passionate Application Engineer who has in-depth knowledge in networking solution, especially in switch products. You will be responsible in providing technical supports to our enterprise customers, promote internal switch products to provide optimize customer's networking solution. The ideal candidate must have strong technical background in networking switch product as well as exceptional communication skill -- ability to interface with all level of management staffs in professional manner.

Essential Duties And Responsibilities

• Work closely with Production, Service, Purchaser, Product Manager to validate and debug CPUs server systems.
• Identify technical issues and collaborate with both internal teams and external partners to resolve issues.
• Proactively follow up the current backlogs for validation and escalate the road blockers as needed.
• Continuously process and documentation improvement for efficiency and accuracy.
• Continuously learn and create technical documents for validating and troubleshooting newer GPU systems.

Qualifications

• Bachelor’s degree in computer engineering or electrical engineering is preferred.
• 2+ years of working experience in computer systems and/or servers.
• Experiences with Intel/AMD/Nvidia CPUs/GPUs server platform is a plus.
• Strong organizational and interpersonal skills
• Highly analytical, creative, detail oriented, organized, a good team player.
• Familiar with Windows/Linux command-line interface (CLI).
• Excellent knowledge of Server / Workstation products.
• Strong communication skill in both verbal and written.

Salary Range

$80,000 - $100,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.