Application Engineer

Allied Resources Technical Consultants; Denver (CO); On-site; USD 70,000 - 90,000; Full time

Job summary

A technology consulting firm is seeking an Application Engineer based in Denver, CO. The role involves reviewing customer technical requirements, recommending suitable product solutions, and collaborating with sales and engineering teams. Candidates should possess an associate degree in a technical field, with a bachelor's degree strongly preferred. Experience in industrial automation is a must, along with strong communication and technical support skills. This is an on-site position offering a dynamic work environment.

Qualifications

• 3+ years of technical support or application engineering experience preferred.
• Comfortable in a customer-facing environment and working cross-functionally.
• Experience with sensors, controls, or industrial automation systems is essential.

Responsibilities

• Support and resolve customer technical inquiries via various communication channels.
• Recommend product solutions based on customer applications.
• Provide technical consultation to sales teams for effective solutions.

Skills

Technical support experience

Communication skills

Customer-facing environment

Problem-solving

Education

Associate degree in a technical field

Bachelor’s degree in Engineering (Mechanical, Electrical, or related)

Job description

Our client is seeking an Application Engineer to join their team on-site in Denver, CO. This role is responsible for reviewing customer technical requirements and recommending appropriate product and system solutions to meet operational needs.

The Application Engineer partners closely with the sales team on technical matters, estimates project costs, and ensures proposed solutions integrate seamlessly with existing systems and equipment. This position also collaborates cross-functionally with engineering and operations teams to troubleshoot and resolve issues during and after implementation.

Key Responsibilities

• Support and resolve customer technical inquiries via phone, email, webchat, and Teams
• Recommend and promote appropriate product solutions based on customer applications
• Provide technical consultation to sales teams to ensure accurate and effective solutions
• Assist with cost estimation and system integration planning
• Identify opportunities to improve customer support processes
• Develop digital technical support materials and documentation for online customer use
• Perform customer service-related tasks such as quoting, order entry, stock checks, and invoicing when needed to streamline the customer experience
• Develop expertise within complex product lines and evolving controls technologies

Qualifications

• Associate degree in a technical field required; Bachelor’s degree in Engineering (Mechanical, Electrical, or related) strongly preferred
• Experience working with sensors, controls, or industrial automation systems in a manufacturing or related environment
• Background in machine repair or industrial equipment maintenance is a plus
• Ability to quickly learn and apply advanced sensors and controls technologies
• 3+ years of technical support or application engineering experience preferred
• Strong verbal and written communication skills
• Comfortable in a customer-facing, cross-functional environment

EEO Policy: Allied Resources complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Allied Resources does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status or other status protected by law