Application Developer ServiceNow

AECOM; Dallas (TX); Hybrid; USD 80,000 - 110,000; Full time

Job summary

A leading company is seeking an Application Developer – ServiceNow in Dallas, TX, for a 12-month hybrid remote role. The candidate will be responsible for maintaining the ServiceNow platform, developing applications, and ensuring compliance with security standards. Ideal candidates should have a solid background in ServiceNow with relevant certifications and a proficiency in scripting languages.

Qualifications

• 2–5 years of experience with ServiceNow platform.
• ServiceNow Certified System Administrator (CSA) required.
• Experience with FedRamp instances preferred.

Responsibilities

• Perform administration and maintenance of the ServiceNow platform.
• Develop and implement custom ServiceNow applications.
• Integrate ServiceNow with external systems.

Skills

JavaScript

GlideScript

REST/SOAP APIs

SQL

ITIL processes

Education

Bachelor’s degree in Computer Science

Job description

**CTG is seeking to fill an Application Developer – ServiceNow opening for our client in Dallas, TX.**

**Location:** Dallas, TX (hybrid remote)

**Duration:** 12 months

**Duties:**

+ Perform daily administration and maintenance of the ServiceNow platform.

+ Configure and manage user accounts, roles, and access permissions.

+ Develop and implement custom ServiceNow applications and workflows to meet business requirements.

+ Customize forms, lists, reports, and dashboards.

+ Troubleshoot and resolve issues related to ServiceNow functionality and performance.

+ Integrate ServiceNow with external systems using REST/SOAP APIs and web services.

+ Plan, test, and execute system upgrades and patches.

+ Create and maintain comprehensive system documentation.

+ Ensure platform compliance with security and regulatory requirements.

+ Support modules including Incident, Problem, Change, Service Catalog, and CMDB.

+ Apply ITIL practices to optimize ServiceNow processes and workflows.

**Skills:**

+ Proficiency in JavaScript, GlideScript, and related scripting languages.

+ Solid understanding of relational databases and SQL.

+ Experience with REST/SOAP APIs and web services.

+ Strong analytical and troubleshooting skills.

+ Excellent organizational and documentation abilities.

+ Knowledge of ITIL processes and frameworks.

+ Ability to work both independently and collaboratively within a team.

**Experience:**

+ 2–5 years of hands-on experience with ServiceNow platform administration and development.

+ Experience working on FedRamp instances and passing relevant background checks is highly preferred.

**Education:**

+ Bachelor’s degree in Computer Science, Information Systems, or related field preferred.

**Certifications:**

+ **Required:** ServiceNow Certified System Administrator (CSA).

+ **Preferred:** ServiceNow Certified Implementation Specialist (CIS) or Certified Application Developer (CAD).

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

**To Apply:**

To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

**About CTG**

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.