Application Analyst Principal

Quest Oracle Community; Athens (GA); On-site; USD 54,000 - 90,000; Full time

Job summary

The University of Georgia is seeking an Application Analyst Principal to lead senior-level SIS administration and integration efforts within EITS. This role will manage current system administration tasks, maintenance, troubleshooting, and implement new systems for the Student Information Systems portfolio.

You will oversee security provisioning, coordinate with Ellucian AMS on upgrades, develop Unix scripts and PL/SQL components, and mentor staff across a complex university environment in

Qualifications

• Bachelor's degree in a related field or equivalent with 8 years of experience.
• Experience with SIS, Banner, and Ellucian systems.
• Strong PL/SQL and SQL development expertise.
• Experience with UNIX shell scripting.
• Ability to manage large, long-term projects.

Responsibilities

• Administer Banner and related systems; batch processing.
• Diagnose and troubleshoot production issues.
• Coordinate with Ellucian AMS on upgrades.
• Develop Unix scripts and PL/SQL packages.
• Provide end-user training and support.

Skills

Excellent communication

Production systems

Vendor management

Project management

SQL development

UNIX scripting

Oracle DBMS

Ellucian ODS

Java

HTML

Education

Bachelor's degree or equivalent

Tools

Ellucian Banner

UC4

Argos

Oracle DBMS

Job description

Posting Details

Posting Number: S15579P

Working Title: Application Analyst Principal

Department: EITS-App Admin & Reporting

About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department

College/Unit/Department website: eits.uga.edu

Posting Type

External

Retirement Plan

TRS or ORP

Employment Type

Employee

Benefits Eligibility

Benefits Eligible

Full/Part time

Full Time

Work Schedule

Monday - Friday, 8am - 5pm; Occasional after-hours as needed.

Advertised Salary

Up to 90,000

Posting Date

08/07/2026

Open until filled

Yes

Proposed Starting Date

09/01/2026

Location of Vacancy

Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR [e-mail].

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02. Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information

Classification Title: Systems Manager/Reporter IV

FLSA: Exempt

FTE: 1.00

Minimum Qualifications: Bachelor's degree in a related field or equivalent and 8 years of professional experience

Preferred Qualifications

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Position Summary

This is a senior level position for a highly experienced and technical lead. They will be supporting the Student Information Services (SIS) team, a division of Enterprise Information Technology Services) EITS. It is a senior level application administration and implementation position which will support current system administration tasks, maintenance and troubleshooting, as well as provide analysis, development, integration and implementation of new systems pertaining to the Student Information Systems.

Knowledge, Skills, Abilities and/or Competencies

• Excellent communication and organizational skills.
• Experience administrating and supporting mission critical PRODUCTION systems interfacing with both internal (technical) and external (functional) users.
• Experience evaluating, completing gap analysis, creating implementation plans, and working with difficult vendors to implement, upgrade and maintain new systems.
• Large, and long term project management experience.
• Experience in the Higher Education industry with expert knowledge of Student Information System relational data models from Ellucian Systems, Baseline Banner, the ODS and the EDW.
• High level of proficiency in efficient and advanced PL/ SQL and SQL development and design.
• In depth knowledge and experience with UNIX commands and shell scripts
• In depth knowledge and skills using SQL, PL/ SQL, XML, Argos, Ellucian ODS, UC4, JAVA, HTML and Oracle DBMS.

Physical Demands

Sitting for long periods, working with a keyboard, mouse and monitor.

Is driving a responsibility of this position?

No

Is this a Position of Trust?

Yes

Does this position have operation, access, or control of financial resources?

No

Does this position require a P-Card?

No

Is having a P-Card an essential function of this position?

No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?

No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)

Yes

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Administer Banner related or integrated systems such as batch processing tool and the ODS with other downstream systems.

1. Diagnose and troubleshoot product issues
2. Work with vendor and Ellucian Application Management Services (AMS) on troubleshooting, enhancements and new upgrades.
3. Coordinate with Ellucian AMS on upgrades.
4. Work with Ellucian AMS on system and infrastructure changes and other operations-related activities.
5. Set up and train users, both functional and technical, on use of the tool.
6. Develop and maintain Unix shell scripts, PL/ SQL scripts, and packages.
7. Diagnose and Troubleshoot server connection issues with external servers.
8. Work with in-house developers for promotion of production and preproduction jobs and process flows.
9. Create and troubleshoot external server connections with decentralized technical staff.

Percentage of time: 35

Provide expert analysis, evaluation, and implementation of new systems and integrations. This will involve evaluation of the products, working with functional users on gap analysis and features as needed, researching technical documentation, creation of an implementation plan, and a transition to go-live and maintenance.

1. Work with Vendors and functional users to evaluate new systems to meet organizational needs or solve problems.
   • Working with functional users to understand their needs
   • Working with vendor technical staff and internal UGA technical staff to understand the abilities, gaps, and requirements of the new system.
2. Creating appropriate artifacts and documentation supporting the implementation of the new system.
   • Completing needs analysis and gap analysis.
   • Completing technical evaluation of the product, including researching integration and security considerations
   • Creating a project plan as well as a go-live plan.
3. Implementing new solutions and products.
   • Provisioning of hardware/software.
   • Installation and configuration of the system.
   • Security analysis of the components and the process.
   • Development of any integrations or customizations.
   • Work with SIS and functional staff to transition the administration and other tasks as appropriate

Percentage of time: 35

Provide senior-level maintenance and support for account provisioning processes and tasks related to Athena and other related systems. This includes the establishment, implementation, and support of security roles, groups, classes, and objects in the Athena Student system

1. Provision and administer user accounts within all Athena, Argos, UC4, and related product environments, including database-level accounts and roles.
2. Implement security hierarchy that is created by data stewards.
3. Create and update Athena Security Groups and Classes.
4. Implement processes to ensure that security access levels are validated following employment changes (retirements, position changes, terminations) and that we are following Account provisioning policies set up by the Board of Regents.
5. Work with campus community to resolve security issues and provide access as authorized by data stewards.
6. Work with the data stewards of the student data systems to revise security processes and address abuses of data access privileges.
7. Represent Athena support to the campus community through telephone, Remedy and email support.
8. Participate in audit-related tasks and assure that team follows account provisioning procedures that are compliant with standards set by State Auditors, Board of Regents and UGA .

Percentage of time: 20

Coordinate management of information as requested by senior management and/or immediate supervisor; train and supervise department staff.

1. Responds to special requests from senior management within specified time.
2. Reports major activities, successes, solutions, and problems to immediate supervisor
3. May engage in emerging leadership responsibilities including preparing performance evaluations
4. Assist Application Analysts with implementing project methodology and best practices. Coordinate personnel resources.
5. Other Duties and Training as Assigned

Percentage of time: 10

Contact Information

Recruitment Contact: Mark Cox

Email: [e-mail]

Applicant Documents

Required Documents:

1. Resume/CV
2. Cover Letter
3. List of References with Contact Information

Optional Documents:

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