Healthcare IT Application Analyst II - Tier 2/3 Support

TEEMA Solutions Group; Irving (TX); Remote; USD 70,000 - 90,000; Full time

Job summary

TEEMA Solutions Group is looking for an experienced Application Analyst II to join their healthcare IT team in Irving, Texas. This role includes providing Tier 2 and Tier 3 application support for critical clinical and business applications. The ideal candidate must have a bachelor's degree and experience in a healthcare environment.

The position requires strong troubleshooting skills and knowledge of ITIL processes. If you're passionate about healthcare technology and enjoy resolving challenging issues, apply now!

Qualifications

• Bachelor's degree (proof of education required).
• Experience supporting third-party clinical applications (non-imaging).
• Tier 2/Tier 3 application support experience in a healthcare environment.

Responsibilities

• Provide Tier 2 and Tier 3 application support for clinical and business applications.
• Troubleshoot and resolve complex incidents, coordinating with vendors.
• Ensure high system availability by following ITIL-based processes.

Skills

Troubleshooting skills

Documentation skills

Customer service skills

Communication skills

Knowledge of ITIL

Education

Bachelor's degree

Tools

Microsoft Office

Collaboration tools

Enterprise back-office applications

Job description

TEEMA Solutions Group is looking for an experienced Application Analyst II to join their healthcare IT team in Irving, Texas. This role includes providing Tier 2 and Tier 3 application support for critical clinical and business applications. The ideal candidate must have a bachelor's degree and experience in a healthcare environment.

The position requires strong troubleshooting skills and knowledge of ITIL processes. If you're passionate about healthcare technology and enjoy resolving challenging issues, apply now!