Application Analyst

Intermountain Healthcare; Broomfield (CO); On-site; USD 44,000 - 70,000; Full time

Benefits offered by this job

Remote work option

Job summary

Intermountain Health is seeking a Staff Analyst to provide technical support, configuration, and lifecycle management for healthcare applications including Epic. The role may manage small projects and collaborate with vendors, with a focus on maintaining system integrity and efficient workflows.

Preferred candidates hold a Bachelor's degree in IT/healthcare/business and Epic certification. This is a fully remote position with quarterly site visits and potential Epic training.

Qualifications

• Bachelor's degree preferred in information technology, healthcare, business, or related field.
• Two years of work experience, or four years of experience while pursuing a bachelor's degree.
• Will be required to certify on one or more Epic applications and maintain certification.
• Operates computers and other IT equipment and can sit/stand for long periods.

Responsibilities

• Provides support to stakeholders through analyzing and diagnosing problems to determine resolution.
• Configures, tests, installs, implements, monitors, and maintains systems and related hardware/ software.
• Documents and recommends workflow changes and technical/functional designs to support business requirements.
• Partners with external vendors for third-party applications including integration and support.
• Acts as PM for small to mid-size projects with multiple teams and manages project requests in ServiceHub.
• Creates training materials and knowledge-based resources for end-users and team members.
• Participates in on-call/command center responsibilities as applicable.

Skills

MS Office

Excel Pivot Tables

Visio

Microsoft Project

PowerPoint

Word

Business Analysis

Problem Solving

Analytical Thinking

Education

Bachelor's degree preferred in IT/Healthcare/Business

Tools

Epic

Job description

Job Description:This position is responsible for standard level work supporting information technology application(s) through planning, designing, implementing, maintaining, and providing ongoing optimization and support. (e.g., electronic health records, Hospital Billing and collections, Home Health an Hospice Billign Collections, vendor integrations and other duties)We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states:California, Connecticut, Hawaii, Illinois, Maine, Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Virginia, Vermont, Washington.This position is fully remote with travel required for quarterly site visits & potential Epic training | Schedule: Monday - Friday, 8AM - 5PM.Prefer candidates with Home Health & or Hospice Billing.The staff Analyst is responsible for providing technical support, configuration, and maintenance for various healthcare applications and their technologies throughout their lifecycle (e.g., selection, implementation, support, archival and decommissioning).The staff analyst may also manage small projects related to these applications and their technologies. As appropriate, the role will maintain necessary certifications (e.g., Epic).Essential functions are performed independently under minimal supervision and direction, caregiver performs standard duties with minimal supervisionEssential Functions• Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution• Gathers, validates, and translates technological requirements into design and development specification while providing product management• Configures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.)• Documents and recommends workflow changes and technical/functional designs needed to support the business requirements.• Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting• Solves common issues, incidents, and problems according to agreed upon service levels and according to department standards.• Serve as PM and complete PM functions for small to mid-size projects with multiple teams• Collaboratively works with peers, internal and external stakeholders, and vendors• Follows documentation and change management standards.• Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members.• Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications• Develop and understands business reporting needs for end users• Participates in on-call and command center responsibilities, if applicable• Assists in developing and maintaining testing plans and scripts to verify system outputs and system integrity• Attends and participates in team, project and department meetings to increase awareness and information flow• Work with project requestor to complete the minimum viable product of a demand in ServiceHub• Request resources for projects and enhancement work using ServiceHub Resource Plan processSkillsProficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, WordPossesses in-depth business and application knowledge and experienceKnowledge of system analysis and operating systemsSkilled in assessing needs and determining through documentation what the best approach might beSkilled at problem definition and data collection by establishing facts, drawing valid conclusionsAbility to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulationsAbility to write correspondence, and process documentsPreferred QualificationsEDUCATION : Bachelor's degree is preferred in information technology, healthcare, business, or related field.Additional relevant experience may substitute for lack of education upon Supervisory and HR approval OREXPERIENCE : Two (2) years of work experience, or actively working towards a bachelor's degree with 4 years' experience working within a related area.• Will be required to certify on one or more Epic applications and maintain certificationRequirements• Operate computers and other IT equipment requiring the ability to move finger and hands• See and read computer monitors and documents• Remain sitting or standing for long periods of time to preform workLocation:Peaks Regional OfficeWork City:BroomfieldWork State:ColoradoScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$32.42 - $51.08We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.At Intermountain Health, we use the artificial intelligence (\"AI\") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.All positions subject to close without notice.