Epic Clinical Application Analyst

Intermountain Healthcare; Broomfield (CO); Hybrid; USD 45,000 - 70,000; Full time

Job summary

Intermountain Healthcare seeks a Staff Analyst to provide technical support, configuration, and maintenance for healthcare applications across their lifecycle. The role supports multiple applications, works with stakeholders to translate requirements into designs, and collaborates with vendors for integrations and support.

Ideal candidates have a Bachelor's in IT/healthcare/business, 2 years of related experience, and Epic certification.

Qualifications

• Bachelor's degree preferred in information technology, healthcare, business, or related field.
• Two years of work experience in a related area.
• Epic certification preferred and to be maintained.
• Strong proficiency with Microsoft Office and data analysis tools.
• Ability to configure, test, install, and maintain software systems.
• Excellent communication and problem-solving skills.

Responsibilities

• Supports stakeholders by analyzing problems to determine resolution.
• Translates requirements into design and development specifications.
• Configures, tests, installs, implements, and maintains systems.
• Documents workflow changes and technical designs.
• Collaborates with vendors for integrations and support.
• Participates in training materials and testing plans.
• Assists in project management for small to mid-size projects.

Skills

MS Office

Excel Pivot Tables

Visio

Project

PowerPoint

Word

System analysis

Education

Bachelor's degree preferred in IT/healthcare/business

Tools

Epic Certification

Job description

Job Description:This position is responsible for standard level work supporting information technology application(s) through planning, designing, implementing, maintaining, and providing ongoing optimization and support.(e.g., electronic health records, registration, scheduling, billing and collections, lab and pathology, radiology, picture archiving and communications (PACS), cardiovascular, pharmacy, home care, long term care, population health, consumer and patient facing technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management)We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Vermont, Washington.This position is remote with some quarterly on-site presence | Schedule: Monday - Friday, 8AM - 5PM MST.*Prefer candidates with Epic Certification.The staff Analyst is responsible for providing technical support, configuration, and maintenance for various healthcare applications and their technologies throughout their lifecycle (e.g., selection, implementation, support, archival and decommissioning).The staff analyst may also manage small projects related to these applications and their technologies. As appropriate, the role will maintain necessary certifications (e.g., Epic).Essential functions are performed independently under minimal supervision and direction, caregiver performs standard duties with minimal supervisionEssential Functions• Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution• Gathers, validates, and translates technological requirements into design and development specification while providing product management• Configures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.)• Documents and recommends workflow changes and technical/functional designs needed to support the business requirements.• Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting• Solves common issues, incidents, and problems according to agreed upon service levels and according to department standards.• Serve as PM and complete PM functions for small to mid-size projects with multiple teams• Collaboratively works with peers, internal and external stakeholders, and vendors• Follows documentation and change management standards.• Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members.• Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications• Develop and understands business reporting needs for end users• Participates in on-call and command center responsibilities, if applicable• Assists in developing and maintaining testing plans and scripts to verify system outputs and system integrity• Attends and participates in team, project and department meetings to increase awareness and information flow• Work with project requestor to complete the minimum viable product of a demand in ServiceHub• Request resources for projects and enhancement work using ServiceHub Resource Plan processSkillsProficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, WordPossesses in-depth business and application knowledge and experienceKnowledge of system analysis and operating systemsSkilled in assessing needs and determining through documentation what the best approach might beSkilled at problem definition and data collection by establishing facts, drawing valid conclusionsAbility to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulationsAbility to write correspondence, and process documentsPreferred QualificationsEDUCATION : Bachelor's degree is preferred in information technology, healthcare, business, or related field.Additional relevant experience may substitute for lack of education upon Supervisory and HR approval OREXPERIENCE : Two (2) years of work experience, or actively working towards a bachelor's degree with 4 years' experience working within a related area.• Will be required to certify on one or more Epic applications and maintain certificationRequirements• Operate computers and other IT equipment requiring the ability to move finger and hands• See and read computer monitors and documents• Remain sitting or standing for long periods of time to preform workLocation:Key Bank Tower, Lake Park Building, Peaks Regional OfficeWork City:BroomfieldWork State:ColoradoScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$32.42 - $51.08We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.At Intermountain Health, we use the artificial intelligence (\"AI\") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.All positions subject to close without notice.