Application Administrator - Workday

DPR Construction; Nashville (TN); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Join a forward-thinking, employee-owned general contractor as an Application Administrator specializing in Workday. This hybrid role offers the opportunity to work remotely while collaborating with a talented team on complex, sustainable projects. You'll be responsible for ensuring optimal performance of enterprise applications, providing expert support, and implementing security configurations. With a strong emphasis on innovation and employee development, this is a chance to shape your future in a recognized great workplace. Explore new paths and make a meaningful impact in a dynamic environment.

Qualifications

• 5+ years of Workday administration experience, including security.
• Strong analytical and problem-solving skills required.

Responsibilities

• Administer Workday security, including configurations and audits.
• Provide Tier 2/3 support and manage user permissions.

Skills

Workday Administration

Security Configuration

Analytical Skills

Problem-Solving Skills

Customer Service

Education

Bachelor's Degree in Information Technology

Workday Pro Platform Administrator Certification

Tools

Workday RaaS

Workday EIB

Workday Web Services API

XML

XSLT

Job description

The Application Administrator – Workday is part of the Application Administration department of the Enterprise Technology Solutions (ETS) workgroup and supports the People Practices Technology Workgroup. They are responsible for ensuring assigned enterprise applications are available and perform optimally. Key duties include configuration, deployment, maintenance, monitoring, patching, and improvement of these applications. They also provide Tier 3 support, perform break-fix activities, resolve complex issues, conduct root cause analysis, and support projects involving assigned applications. The Application Administrator is a subject matter expert in one or more applications, possessing strong technical, analytical, customer service, and problem-solving skills. They collaborate with other teams to address strategic business issues involving applications.

Role Responsibilities

1. Serve as the technical subject matter expert for administering Workday, including Workday security administration.
2. Implement basic and advanced security configurations in Workday, including:

• Configuring security groups such as aggregate, intersection, and rule-based groups.
• Maintaining security groups, domains, and user permissions.
• Developing security policies for domains, business processes, dashboards, and reports.
• Testing security roles and configurations for key projects involving sensitive data.
• Troubleshooting and resolving security configuration issues.
• Auditing and optimizing the security framework for audits.
• Partnering with security teams to ensure compliance with regulations like GDPR, HIPAA, CCPA.
• Developing and overseeing security audits and documentation.

Develop and execute test plans, track defects, and ensure resolution, including security impact analysis for upgrades.

Recommend best practices and provide solutions to support business processes.

Support production environments and prioritize change requests.

Collaborate with project managers, analysts, and administrators on application management.

Manage user and service accounts, roles, and permissions.

Provide Tier 2/3 support, including incident investigation, resolution, and root cause analysis.

Promote best practices and procedures for application use among end users.

Create and maintain documentation such as user instructions, procedures, and technical references.

Role Requirements

Education

• Bachelor’s degree in information technology or related field; experience may substitute for degree.
• Workday Pro Platform Administrator or Security certification.

Knowledge & Experience

• Minimum 5 years of Workday administration experience in a large organization, including security.
• Experience with Workday RaaS and EIB technologies.
• Experience with Workday Web Services API, XML, XSLT is a plus.
• Strong analytical and problem-solving skills.
• Excellent organizational and planning skills.
• Ability to work under tight deadlines and troubleshoot issues.

Work Conditions

• Prolonged sitting or standing at a computer.
• Occasional domestic travel required.

This hybrid role primarily involves remote work, with attendance at key meetings at the DPR office required.

DPR Construction is a forward-thinking, employee-owned general contractor specializing in complex, sustainable projects across various industries. Founded in 1990, DPR has grown into a multi-billion-dollar company with global offices.

At DPR, you'll have opportunities to explore new paths, shape your future, and be part of a talented team. We are recognized as a great place to work by various leading organizations.

Explore our opportunities at www.dpr.com/careers.