Application Administrator - Workday

DPR Construction; Raleigh (NC); Hybrid; USD 80,000 - 110,000; Full time

Job summary

An innovative company is seeking an Application Administrator for Workday to ensure optimal performance of enterprise applications. This role involves configuring and maintaining security, providing expert support, and collaborating with various teams to enhance business processes. The ideal candidate will have a strong background in Workday administration and security, along with excellent problem-solving skills. Join a forward-thinking organization that values employee contributions and offers a hybrid work environment, providing flexibility and opportunities for growth.

Qualifications

• 5+ years of Workday administration experience, including security.
• Strong analytical and problem-solving skills are essential.

Responsibilities

• Administer Workday, including security configuration and audits.
• Provide Tier 2/3 support and resolve incidents efficiently.

Skills

Workday Administration

Security Configuration

Analytical Skills

Problem-Solving Skills

Organizational Skills

Education

Bachelor’s degree in IT

Workday Pro Platform Administrator Certification

Tools

Workday RaaS

Workday EIB

Workday Web Services API

Job description

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Job Description

The Application Administrator – Workday is part of the Application Administration department of the Enterprise Technology Solutions (ETS) workgroup and supports the People Practices Technology Workgroup. They are accountable for ensuring assigned enterprise applications are available and performing optimally. They are responsible for day-to-day configuration, deployment, maintenance, monitoring, patching, and improvement of these applications. Additional responsibilities include providing Tier 3 support, performing break-fix activities, complex issue resolution, root cause analysis, and supporting projects involving assigned applications. The Application Administrator is a subject matter expert in one or more applications and holds vital technical, analytical, customer service, and problem-solving skills. They also collaborate with other teams to address strategic business issues involving applications.

Role Responsibilities

1. Serve as the technical subject matter expert for administering Workday, including Workday security administration.
2. Implementation of basic and advanced security configuration in Workday.
   • Configure security groups, such as aggregate, intersection, and rule-based security groups.
   • Complete configuration & maintenance of security groups, domains, and user permissions.
   • Develop, configure, and maintain security policies for domains, business processes, dashboards, and reports.
   • Assist in testing security roles and configurations for projects involving sensitive data.
   • Troubleshoot and resolve security configuration issues.
   • Audit, maintain, and optimize the security framework for audits.
   • Partner with security teams to ensure compliance with regulations like GDPR, HIPAA, CCPA.
   • Develop and oversee security audits and procedures, ensuring compliance.
3. Develop and execute test plans, track defects, and conduct security impact analysis for upgrades.
4. Recommend best practices and support business processes.
5. Support production and manage change requests based on business needs.
6. Collaborate with project managers, analysts, administrators, and security engineers.
7. Manage user and service accounts, roles, and permissions.
8. Provide Tier 2/3 support, investigate incidents, perform root cause analysis, and escalate as needed.
9. Promote best practices and document procedures, instructions, and technical details.

Role Requirements

Education

• Bachelor’s degree in IT or related discipline, or equivalent experience.
• Workday Pro Platform Administrator or Security Certification.

Knowledge & Experience

• At least 5 years of Workday administration experience, including security.
• Experience with Workday RaaS and EIB technologies.
• Knowledge of Workday Web Services API, XML, XSLT is a plus.
• Strong analytical and problem-solving skills.
• Excellent organizational and planning skills.
• Ability to work under tight deadlines and troubleshoot system issues.

Work Conditions

• Prolonged sitting/standing at a computer.
• Occasional domestic travel.
• Hybrid role with remote work and attendance at local DPR office meetings.

DPR Construction is a forward-thinking, employee-owned general contractor specializing in complex, sustainable projects across various markets. Founded in 1990, DPR has grown into a multi-billion-dollar company with offices worldwide.

Working at DPR offers opportunities to innovate, explore, and shape your future. We build opportunities together, harness talents, and pursue collective ambitions to make ideas happen. Recognized as a great place to work, explore our open opportunities at www.dpr.com/careers.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Construction and Civil Engineering