Application Administrator – ERP

Jobtailor; Arizona; On-site; USD 85,000 - 110,000; Full time

Job summary

Jobtailor in the United States (Arizona) is seeking an Enterprise Applications Administrator to join our IT operations. You will administer enterprise applications, ensure availability, performance, and reliability, and manage user access, configurations, and data integrity.

You will configure and support interfaces and data integrations with other systems, perform installations and upgrades, and provide Tier 2/3 technical support, while documenting procedures and collaborating with stakeholders.

Qualifications

• Bachelor’s degree or equivalent experience in information systems, computer science, or related field.
• 2–4 years of experience in enterprise application administration or systems support.
• Experience supporting user access management, configuration changes, and incident resolution for business applications.
• Associate-level application certification in the corresponding technology domain preferred.

Responsibilities

• Administer one or more enterprise or business applications, ensuring availability, performance, and reliability.
• Configure, deploy, maintain, monitor, and patch on-premises and cloud-based applications.
• Manage user accounts, service accounts, roles, permissions, backups, storage, and data integrity controls.
• Configure and support application interfaces and data integrations with other enterprise systems.
• Perform installations, upgrades, hotfix deployments, and testing.
• Provide Tier 2 and Tier 3 support by investigating incidents and root cause analysis.
• Develop and maintain documentation, operating procedures, and knowledge base materials.
• Partner with technical and business stakeholders to support functionality, integrations, and performance.
• Execute configurations, upgrades, and maintenance activities per established standards.
• Provide advanced technical support and maintain documentation for ongoing operations.

Skills

Enterprise Application Administration

User Access Management

Incident Resolution

Application Configuration

Technical Support

Education

Bachelor’s degree in IS/CS or related field

Associate-Level Application Certification

Tools

On-Premises Apps

Cloud-Based Apps

Enterprise Systems

Job description

• Administer one or more enterprise or business applications, ensuring availability, performance, and reliability
• Configure, deploy, maintain, monitor, and patch on-premises and cloud-based applications
• Manage user accounts, service accounts, roles, permissions, backups, storage, and data integrity controls
• Configure and support application interfaces and data integrations with other enterprise systems
• Perform installations, upgrades, hotfix deployments, and functional and performance testing
• Provide Tier 2 and Tier 3 support by investigating incidents, resolving issues, and conducting root cause analysis
• Develop and maintain application documentation, operating procedures, and knowledge base materials
• Partner with technical and business stakeholders to support application functionality, integrations, and performance
• Execute application configurations, upgrades, and maintenance activities in alignment with established standards
• Provide advanced technical support and maintain documentation to support ongoing operations

Requirements

• Bachelor’s degree in information systems, computer science, or a related field, or equivalent experience required
• 2–4 years of experience in enterprise application administration or systems support required
• Experience supporting user access management, configuration changes, and incident resolution for business applications required
• Associate-level application certification(s) in application administration for solutions in the corresponding technology domain preferred

Core Competencies

Demonstrates expertise in administering enterprise applications, ensuring their availability, performance, and reliability while managing user access and configurations. Proficient in providing advanced technical support and maintaining comprehensive documentation for ongoing operations.

Highest-signal resume keywords

• Enterprise Application Administration
• User Access Management
• Incident Resolution
• Application Configuration
• Technical Support

ATS Optimization Keywords

Hard Skills

• Application Configuration
• Incident Resolution
• Performance Testing
• Data Integrity Controls
• Application Documentation
• Root Cause Analysis
• System Monitoring
• Application Deployment
• Backup Management
• Data Integration

Soft Skills

• Collaboration
• Problem-Solving
• Communication

Certifications & Qualifications

• Associate-Level Application Certification

Industry Keywords

• Information Systems
• Computer Science
• Application Administration
• Systems Support

Tools & Technologies

• On-Premises Applications
• Cloud-Based Applications
• Enterprise Systems