Senior Applications Administrator

Jobtailor; Arizona; On-site; USD 85,000 - 125,000; Full time

Job summary

Jobtailor in the United States (Arizona) is seeking an experienced Enterprise Applications Administrator to manage complex enterprise applications, optimize performance, and coordinate upgrades and release deployments across cross-functional teams.

You will partner with vendors and internal stakeholders to address escalations, design integrations, provide advanced Tier 2/3 support, and promote standard operating procedures while driving continuous improvement in application management practices.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 4–7 years of enterprise application administration experience.
• Experience supporting upgrades, integrations, and vendor escalations for business-critical systems.
• Professional-level certification in application administration preferred.
• IT service management certification preferred.
• Background check required.

Responsibilities

• Administer complex enterprise applications with cross-functional impact.
• Analyze functionality, data requirements, system interfaces, and dependencies to optimize performance and scalability.
• Lead planning and coordination of upgrades, enhancements, and release deployments.
• Partner with vendors to address escalated issues and evaluate release docs.
• Design and maintain integrations between enterprise apps and data systems.
• Provide advanced Tier 2/3 support, including root-cause analysis and high-impact incident resolution.
• Guide less experienced admins and promote SOPs and best practices for application usage.
• Collaborate with business and technology stakeholders to align capabilities with needs.
• Drive continuous improvement of application management practices and standards.

Skills

Enterprise Application Administration

Application Upgrades

Integrations

Vendor Escalations

ITSM Certification

Education

Bachelor’s degree in information systems / related field

Tools

ITSM Certification

Job description

• Administer complex or business-critical enterprise applications with significant cross-functional impact
• Analyze application functionality, data requirements, system interfaces, and environment dependencies to optimize performance and scalability
• Lead planning and coordination of application upgrades, enhancements, and release deployments
• Partner with vendors to address escalated support issues, evaluate release documentation, and assess feature enhancements
• Design and maintain integrations between enterprise applications and data systems
• Provide advanced Tier 2 and Tier 3 support, including root cause analysis and resolution of high-impact incidents
• Guide less experienced administrators and promote standard operating procedures and best practices for application usage
• Partner with business and technology stakeholders to align application capabilities with operational needs
• Guide continuous improvement of application management practices and standards

Requirements

• Bachelor’s degree in information systems, computer science, or a related field, or equivalent experience required
• 4-7 years of experience in enterprise application administration required
• Experience supporting application upgrades, integrations, and vendor escalations for business-critical systems required
• Professional-level certification(s) in application administration for solutions in the corresponding technology domain preferred
• IT service management certification preferred
• Successful completion of a background check required

Core Competencies

Demonstrates expertise in administering enterprise applications, optimizing performance, and managing upgrades and integrations. Proven ability to provide advanced support and guide best practices in application management.

Highest-signal resume keywords

• Enterprise Application Administration
• Application Upgrades
• Integrations
• Vendor Escalations
• IT Service Management Certification

Hard Skills

• Application Functionality Analysis
• Data Requirements Analysis
• System Interface Design
• Performance Optimization
• Scalability Enhancement
• Root Cause Analysis
• High-Impact Incident Resolution
• Standard Operating Procedures
• Continuous Improvement Practices

Soft Skills

• Leadership
• Collaboration
• Communication

Certifications & Qualifications

• Professional-Level Certification in Application Administration
• IT Service Management Certification

Industry Keywords

• Enterprise Applications
• Cross-Functional Impact
• Application Management Practices
• Business-Critical Systems