Atlassian-JIRA Administrator

Moog; Buffalo (NY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Moog in Buffalo, NY is seeking an Atlassian-JIRA Administrator to manage Jira, Confluence, Bitbucket, and SVN environments. The role covers platform administration, security, integrations, and automation. Hybrid schedule applies, with on-site Buffalo presence and some remote work.

You will design projects and workflows, perform upgrades, monitor health, and mentor junior staff while collaborating with IT and business teams to meet security and reliability targets.

Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, Information Technology, or a related technical discipline.
• Equivalent professional experience may be substituted for a degree.
• Over 5 years of experience administering enterprise applications, development tools, or collaboration platforms.
• Over 3 years of hands‑on experience administering Atlassian Data Center environments.
• Experience administering one or more of the following Atlassian platforms: Jira, Confluence, Bitbucket, Bamboo, Crowd
• Experience administering CollabNet Subversion (SVN) repositories and access controls.
• Experience with Microsoft Windows Server environments.
• Experience installing, configuring, upgrading, and migrating enterprise applications.
• Experience implementing and managing role‑based access controls and authentication solutions.
• Strong troubleshooting, analytical, and problem‑solving skills.
• Excellent communication skills with the ability to interact effectively with technical and non‑technical stakeholders.
• Ability to work independently while also collaborati

Responsibilities

• Participate in regular administration team meetings to prioritize user support requests, operational issues, system enhancements, and maintenance activities.
• Administer and support Atlassian Data Center applications, including Jira, Confluence, Bitbucket, Bamboo, and Crowd.
• Administer and support CollabNet Subversion (SVN) repositories, including repository creation, access management, branching strategies, repository maintenance, and migration activities.
• Design, configure, and maintain projects, spaces, repositories, workflows, permission schemes, screens, issue types, build plans, and user access controls.
• Perform installation, upgrades, patching, configuration, migration, and lifecycle management of Atlassian and SVN platforms.
• Monitor platform health, availability, performance, and capacity to ensure optimal system operation.

Skills

Jira

Confluence

Bitbucket

Bamboo

Crowd

SVN

Windows Server

LDAP/AD

Scripting

Data Center

Education

Bachelor's degree in CS/CE/SE/IT

Job description

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.

Job Title : Atlassian-JIRA Administrator

Reporting To: Business Partner, A&D IT

Work Schedule: Hybrid - Buffalo, NY

Primary Responsibilities

Platform Administration & Engineering

• Participate in regular administration team meetings to prioritize user support requests, operational issues, system enhancements, and maintenance activities.
• Administer and support Atlassian Data Center applications, including Jira, Confluence, Bitbucket, Bamboo, and Crowd.
• Administer and support CollabNet Subversion (SVN) repositories, including repository creation, access management, branching strategies, repository maintenance, and migration activities.
• Design, configure, and maintain projects, spaces, repositories, workflows, permission schemes, screens, issue types, build plans, and user access controls.
• Perform installation, upgrades, patching, configuration, migration, and lifecycle management of Atlassian and SVN platforms.
• Monitor platform health, availability, performance, and capacity to ensure optimal system operation.

Security & Compliance

• Implement and maintain application security controls, authentication integrations, and authorization models.
• Manage Crowd integration, LDAP/Active Directory synchronization, and application-level access provisioning.
• Ensure compliance with organizational security requirements, audit requirements, and configuration management processes.
• Support security assessments, vulnerability remediation, and system hardening activities.

Integration & Automation

• Develop and support integrations between Atlassian products, SVN repositories, and enterprise systems.
• Utilize APIs, scripting, and automation tools to streamline administration, reporting, and provisioning tasks.
• Support Application Links, certificates, DNS configurations, and system interoperability requirements.
• Evaluate and implement automation opportunities that improve operational efficiency and user experience.

Platform Strategy & Technical Leadership

• Analyze system metrics, utilization trends, and performance data to support capacity planning and future growth initiatives.
• Provide technical guidance and mentoring to junior administrators and support personnel.
• Recommend platform improvements, architecture enhancements, and process optimizations.
• Collaborate with stakeholders to gather requirements and translate business needs into scalable technical solutions.

User Support

• Provide Tier 2 and Tier 3 support for Atlassian and SVN platforms.
• Troubleshoot complex application, integration, authentication, and performance issues.
• Create and maintain technical documentation, operational procedures, and user guidance materials.
• Partner with development and project teams to implement solutions that align with business and security requirements.

Required Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, Information Technology, or a related technical discipline.
• Equivalent professional experience may be substituted for a degree.
• Over 5 years of experience administering enterprise applications, development tools, or collaboration platforms.
• Over 3 years of hands‑on experience administering Atlassian Data Center environments.
• Experience administering one or more of the following Atlassian platforms:
• Jira
• Confluence
• Bitbucket
• Bamboo
• Crowd
• Experience administering CollabNet Subversion (SVN) repositories and access controls.
• Experience with Microsoft Windows Server environments.
• Experience installing, configuring, upgrading, and migrating enterprise applications.
• Experience implementing and managing role‑based access controls and authentication solutions.
• Strong troubleshooting, analytical, and problem‑solving skills.
• Excellent communication skills with the ability to interact effectively with technical and non‑technical stakeholders.
• Ability to work independently while also collaborati