Appliance ServiceRepair Technician

Mr. Appliance of Highland Park; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company car

Dental insurance

Flexible schedule

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

A leading appliance repair company in Dallas is seeking an experienced Appliance Repair Technician. The candidate must have 3-5 years of experience in repairing household appliances and demonstrate exceptional customer service skills. Responsibilities include diagnosing and repairing appliances, maintaining inventory records, and ensuring compliance with safety protocols. Competitive salary and benefits offered.

Qualifications

• Minimum of 3-5 years of experience in appliance repair.
• Strong technical knowledge of home appliances, including electrical and mechanical systems.
• Excellent troubleshooting and diagnostic skills.
• Strong verbal and written communication skills.
• Demonstrated ability to provide exceptional customer service.
• Valid driver's license with a clean driving record.
• Ability to lift and move heavy appliances and work in various physical environments.

Responsibilities

• Efficiently diagnose and repair a wide range of household appliances.
• Provide exceptional customer service by clearly explaining repair issues.
• Perform routine maintenance of appliances as needed.
• Follow all safety protocols and guidelines.
• Maintain accurate records of parts used and ensure proper inventory levels.
• Accurately document all service and repair activities.
• Stay up-to-date with industry trends and repair techniques.

Skills

3-5 years appliance repair experience

Strong technical knowledge

EPA/NASTeC certifications

Troubleshooting and diagnostics

Customer service oriented

Driver's license

Physical ability

Job description

Benefits

• 401(k)
• Bonus based on performance
• Company car
• Dental insurance
• Flexible schedule
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Job Title

Experienced Appliance Repair Technician

Location

Dallas, Richarson, Irving Texas

Company

Mr. Appliance of Highland Park & Irving

Employment Type

Full-Time

Salary

Competitive Salary/Benefits

Company Overview

Mr. Appliance of Highland Park & Irving is a leading provider of home appliance repair services, dedicated to delivering exceptional customer service and technical expertise. We specialize in repairing a wide range of household appliances, including refrigerators, ice machines, washing machines, dryers, ovens, cooktops, vent hoods, and more. Our team is committed to providing timely and efficient repair solutions to ensure our customers' appliances are back in working order as quickly as possible.

Job Description

We are seeking an experienced and skilled Appliance Repair Technician to join our team. The ideal candidate will have a strong background in diagnosing and repairing various home appliances, excellent problem-solving skills, and a commitment to delivering high-quality customer service.

Key Responsibilities

• Diagnose and Repair: Efficiently diagnose and repair a wide range of household appliances, including refrigerators, ice machines, washing machines, dryers, dishwashers, ovens, microwaves, and more.
• Customer Service: Provide exceptional customer service by clearly explaining repair issues and solutions to customers and ensuring their satisfaction with the repair process.
• Maintenance: Perform routine maintenance of appliances as needed, ensuring all work is completed to company standards.
• Safety Compliance: Follow all safety protocols and guidelines to ensure a safe working environment for yourself and customers.
• Inventory Management: Maintain accurate records of parts used and ensure proper inventory levels are maintained.
• Documentation: Accurately document all service and repair activities, including diagnosis, parts used, and time spent on each job.
• Continuous Learning: Stay up-to-date with the latest industry trends, technologies, and repair techniques through ongoing training and development opportunities.

Qualifications

• Experience: Minimum of 3-5 years of experience in appliance repair.
• Technical Skills: Strong technical knowledge of home appliances, including electrical and mechanical systems.
• Certifications: Relevant certifications (e.g., EPA, NASTeC) are a plus.
• Problem-Solving: Excellent troubleshooting and diagnostic skills.
• Communication: Strong verbal and written communication skills.
• Customer Focus: Demonstrated ability to provide exceptional customer service.
• Driver's License: Valid driver's license with a clean driving record.
• Physical Ability: Ability to lift and move heavy appliances and work in various physical environments.