Appliance Repair Technician - Major Appliances

Placements24; Queenstown (MD); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Health insurance benefits

On-the-job training

Company-provided tools

Paid leave and holidays

Bonuses for customer satisfaction

Job summary

Placements24 is seeking an experienced Appliance Repair Technician to service domestic appliances in Queenstown and surrounding Eastern Cape communities. You will diagnose and repair refrigerators, washers, dryers, ovens, and dishwashers in customers' homes with a strong focus on safety and quality.

The ideal candidate has solid electrical/mechanical aptitude, troubleshooting skills, and a customer-first mindset.

Qualifications

• Proven experience in appliance repair or related field.
• Strong mechanical and electrical aptitude.
• Excellent troubleshooting and customer communication skills.

Responsibilities

• Diagnose and repair major household appliances in customers' homes.
• Perform routine maintenance and servicing for appliance longevity.
• Read manuals and schematics; explain repairs clearly to customers.
• Adhere to safety guidelines and maintain organized work vehicle and parts.
• Schedule service appointments and keep accurate service records.

Skills

Appliance repair experience

Customer service

Troubleshooting

Job description

About the Role

Our client, a highly reputable provider of domestic appliance repair services, is seeking a skilled and reliable Appliance Repair Technician to join their team in Queenstown, Eastern Cape. This role is essential for diagnosing and repairing a wide range of major household appliances, including refrigerators, washing machines, dryers, ovens, and dishwashers. You will be responsible for providing exceptional service to customers in their homes, ensuring efficient and effective repairs. The ideal candidate possesses strong mechanical and electrical aptitude, excellent troubleshooting skills, and a customer-focused approach. This position offers a stable career opportunity with a company that values expertise and customer satisfaction within the Queenstown community.

Key Responsibilities

• Diagnose and repair common and complex issues with major household appliances such as refrigerators, washing machines, dryers, ovens, stoves, and dishwashers.
• Perform routine maintenance and servicing to ensure optimal appliance performance and longevity.
• Identify faulty parts and replace them with appropriate replacements, ensuring quality and compatibility.
• Read and interpret service manuals, schematics, and diagnostic information.
• Provide clear explanations of repair issues and solutions to customers.
• Adhere to all safety guidelines and procedures during service calls.
• Maintain a clean and organized work vehicle and inventory of common parts.
• Schedule service appointments and manage time efficiently to cover assigned service areas.
• Keep accurate records of services performed, parts used, and customer information.

Requirements

• Proven experience as an Appliance Repair Technician or in a related field.
• Strong knowledge of the inner workings of major household appliances and common repair techniques.
• Proficiency in diagnosing mechanical, electrical, and electronic faults.
• Ability to read and understand technical manuals and diagrams.
• Good manual dexterity and physical stamina to handle appliance components.
• Excellent customer service and communication skills.
• Must possess a valid driver’s license and have a reliable vehicle.
• Ability to work independently and manage service appointments effectively in Queenstown.
• Familiarity with various appliance brands is a plus.

Benefits

• Competitive annual salary.
• Health insurance benefits.
• Opportunities for on-the-job training and skill enhancement.
• Company-provided tools and diagnostic equipment.
• Stable employment with a growing service provider.
• Work within the Eastern Cape region.
• Paid leave and company holidays.
• Customer satisfaction bonuses may be available.