Appliance Repair Technician

Via Appliance Repair; Augusta (GA); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Company vehicle

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

EAP

Paid time off

Job summary

Via Appliance Repair is seeking an Appliance Repair Technician specializing in Whirlpool brand service. This role involves delivering exceptional in-home repairs, diagnosing and fixing major appliances, and educating customers on maintenance using mobile work orders.

The position offers company-provided vehicle, competitive hourly pay, and opportunities for bonuses and career growth.

Qualifications

• Strong diagnostic and troubleshooting abilities with appliance repair experience.
• Ability to communicate clearly with customers and explain repairs or maintenance.
• Comfort with using mobile tech to manage work orders and time-on-site.

Responsibilities

• Deliver in-home repair service for Whirlpool-brand appliances.
• Diagnose and repair major appliances (refrigerators, washers/dryers, ranges, dishwashers, microwaves).
• Troubleshoot refrigeration sealed systems and educate customers on maintenance.

Skills

Diagnostic skills

Troubleshooting

Customer service

Education

High school diploma or equivalent

Job description

Appliance Repair Technician – Whirlpool Brand Specialist

Compensation: $20–$40+ per hour, plus performance bonuses and incentives

Enjoy the convenience of dispatching directly from your home in a company-provided vehicle and starting your day on the road — no office check-ins required.

Why Join Our Team?

We’re looking for motivated, skilled technicians who take pride in delivering exceptional customer experiences and high-quality repairs. If you’re experienced in appliance repair and want to work for a company that values your expertise, supports your growth, and rewards performance, we want to hear from you.

Immediate openings are available for experienced technicians specializing in Whirlpool Brand Service.

Benefits & Perks

• Company-provided service vehicle
• Competitive hourly pay with performance-based bonuses
• Health Insurance (Medical & Prescription)
• Dental & Vision Insurance
• Voluntary Life Insurance
• Short-Term & Long-Term Disability
• Accident & Critical Illness Coverage
• Employee Assistance Program (EAP)
• Paid Time Off & Paid Holidays
• Retirement Plan
• Paid Training & Continuing Education
• Career Growth & Advancement Opportunities
• Supportive team environment with industry-leading resources

What You’ll Do

• Deliver outstanding in-home service experiences for customers
• Diagnose and repair major household appliances including:
  • Refrigerators
  • Washers & Dryers
  • Gas & Electric Ranges
  • Dishwashers
  • Microwave Ovens
• Troubleshoot and repair refrigeration sealed systems
• Educate customers on repairs, maintenance, and recommendations
• Utilize mobile technology to manage work orders in a paperless environment
• Stay current with evolving appliance and smart-home technology
• Complete ongoing technical and manufacturer training
• Safely operate company vehicles and maintain a professional appearance
• Consistently deliver a 5-star customer experience

What We’re Looking For

• Strong diagnostic and troubleshooting skills
• Experience with refrigeration sealed system repair
• Appliance repair experience preferred
• HVAC, electrical, or mechanical experience also considered
• Customer-focused mindset with excellent communication skills
• Ability to work independently and manage daily routes efficiently
• Willingness to continue learning and growing within the industry
• Valid driver's license with a clean driving record
• Ability to lift and maneuver up to 50 lbs
• High school diploma or equivalent
• Bilingual skills are a plus

Build a Career — Not Just a Job

This is more than just a technician position. Our technicians enjoy competitive hourly earnings, bonus opportunities, ongoing training, and clear paths for advancement. Whether you're an experienced appliance technician or bringing transferable HVAC, electrical, or mechanical skills, we provide the tools, support, and opportunities to help you maximize your success.