Appliance Repair Field Tech — Seattle

LG Electronics Customer Service (LGEAI); Washington; On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) with company matching

Paid time off

Job summary

LG Electronics invites applications for a Field Service Technician (Appliance Repair) to join our Customer Service team in the Seattle, WA metro area. The role involves traveling to customer sites to diagnose and repair major appliances, televisions, and AC units, while providing exceptional service and maintaining LG standards.

The technician will manage inventory, perform data entry, and collaborate with a nationwide team.

Qualifications

• Minimum 1 year experience in a technical role (Appliance repair preferred).
• Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
• Experience in the use of tools, and diagnostic test equipment.
• Ability to properly trouble-shoot, diagnose, repair and document product/system issues.

Responsibilities

• Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance.
• Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG.
• Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances.
• Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts.
• Immediately and accurately process paperwork and perform data entry upon completion of each job.

Skills

Technical experience

Appliance repair

Diagnostics tools

Driver's license

Physical fitness

EPA Certification

Education

EPA Certification

Tools

Diagnostic tools

Job description

LG Electronics invites applications for a Field Service Technician (Appliance Repair) to join our Customer Service team in the Seattle, WA metro area. The role involves traveling to customer sites to diagnose and repair major appliances, televisions, and AC units, while providing exceptional service and maintaining LG standards.

The technician will manage inventory, perform data entry, and collaborate with a nationwide team.