Appliance Installation Scheduler & Customer Liaison

Ferguson; Panama City (FL); Sur place; USD 3 306 000 - 5 593 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

401(k) with company match

Mental health coverage

Parental leave

Associate discounts

Community involvement opportunities

Résumé du poste

Ferguson in the United States invites you to join as an Installation Coordinator. You will proactively manage relationships with customers, coordinate scheduling of pre-sites, deliveries and installations, and ensure accuracy of work orders and product availability. Strong organizational and communication skills are required.

Prior installation coordinating experience is preferred. Proficiency in Microsoft Office helps you track installations and maintain calendars.

Qualifications

• Prior installation coordinating experience is strongly preferred.
• Excellent organizational and communication abilities.
• Ability to develop positive relationships with customers and internal teams.

Responsabilités

• Develop and maintain relationships with assigned customers to ensure satisfaction.
• Collaborate with sales teams to capture customer requirements.
• Review and modify work orders for scope accuracy, dates, and product availability.
• Schedule pre-site visits, deliveries and installations with customers.
• Update installation calendar with job conditions.
• Track installations by product type.
• Handle pre-site notes, change orders, photos, and invoices; provide pricing and act as customer contact.
• Write credit memos and sales orders for returns or rescheduled appointments.

Connaissances

Relationship building

Communication skills

Organization

Customer service

Outils

Microsoft Office

Description du poste

Ferguson in the United States invites you to join as an Installation Coordinator. You will proactively manage relationships with customers, coordinate scheduling of pre-sites, deliveries and installations, and ensure accuracy of work orders and product availability. Strong organizational and communication skills are required.

Prior installation coordinating experience is preferred. Proficiency in Microsoft Office helps you track installations and maintain calendars.