Appliance Care Technician: Van Provided, Growth Path

GE Appliances; New Orleans (LA); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Service van provided

Laptop & smartphone

Uniforms & tools

Insurance on Day One

401K & tuition reimbursement

Paid vacation & holidays

Training & growth

Annual raises & incentives

Job summary

GE Appliances, a Haier company, seeks an Appliance Service Technician in New Orleans, LA. You will diagnose and repair GE appliances in customers\' homes, recommend service plans, and build trust as a brand ambassador. The role blends technical repair, education, and customer service with opportunities for career growth.

The position offers a dynamic field role with a service van, training, and the chance to contribute to high customer satisfaction and loyalty.

Qualifications

• HS Diploma or GED required with 1+ years of appliance repair or related work.
• Strong customer-service orientation and clear communication.
• Ability to diagnose and repair major appliances; valid driver's license.

Responsibilities

• Diagnose and complete in-home repairs on GE Appliances' major appliances.
• Recommend repair vs replacement based on cost-effectiveness and customer needs.
• Promote and sell service contracts, filters, and related products.
• Operate a service van and document repairs, routes, and activities.

Skills

Customer service

Communication

Problem solving

Team player

Deescalation

Education

HS Diploma or GED

Tools

Microsoft Outlook

Microsoft Teams

Salesforce CRM

Job description

GE Appliances, a Haier company, seeks an Appliance Service Technician in New Orleans, LA. You will diagnose and repair GE appliances in customers\' homes, recommend service plans, and build trust as a brand ambassador. The role blends technical repair, education, and customer service with opportunities for career growth.

The position offers a dynamic field role with a service van, training, and the chance to contribute to high customer satisfaction and loyalty.