Appliance and Refrigeration Repair Technician

Guinco; Edmond (OK); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking service provider as an Appliance Repair Technician, where your exceptional customer service skills will shine. This role involves diagnosing and repairing a variety of home appliances while ensuring customer satisfaction. Enjoy a supportive team environment with opportunities for ongoing training and advancement. With competitive pay and a range of benefits, including a company car and health insurance, this position is perfect for those who thrive in a dynamic, customer-focused setting. If you're passionate about helping others and have the technical skills to match, this is the perfect opportunity for you.

Benefits

401(k)

401(k) Matching

Performance Bonus

Company Car

Company Parties

Competitive Salary

Dental Insurance

Employee Discounts

Free Uniforms

Health Insurance

Opportunity for Advancement

Paid Time Off

Savings Bank

Training & Development

Vision Insurance

Wellness Resources

Qualifications

• 5+ years experience as a Full Line Appliance Repair Technician.
• Willingness to undergo background checks and drug screening.

Responsibilities

• Diagnose and repair home appliances accurately.
• Maintain high customer satisfaction and communicate effectively.

Skills

Customer Service Skills

Technical/Mechanical Aptitude

Basic Computer Skills

Ability to Lift Heavy Objects

Effective Communication

Tools

iPad

Company-Issued Tablet or Laptop

Job description

Appliance Refrigeration Repair Technician

We are looking for Appliance Repair Technician candidates with exceptional customer service skills.

Qualifications

• 5+ years experience as a Full Line Appliance Repair Technician (refrigeration, cooking, cleaning, laundry)
• Willing to undergo a pre-employment drug screen, criminal background check, and driver’s license check
• Willing to be enthusiastic and customer service-focused
• Capable of lifting or maneuvering 50 pounds and occasionally up to 125 pounds

Responsibilities

• Accurately diagnose and repair home appliances
• Maintain a high level of customer satisfaction
• Ability to communicate effectively - with customers, tech support, dispatch routing, and management.
• Ability to make decisions in a timely fashion
• Ability to work both independently and on a team
• Basic Computer Skills and iPad working knowledge
• Technical/Mechanical Aptitude
• Dispatch from your home to customer locations to repair residential home appliances
• Process transactions related to in-home repairs
• Collect payments, issue receipts, and electronically process repair records, customer data, and technical information via a company-issued tablet or laptop.

Why Work for Guinco Service?

At Guinco, we provide competitive pay, based on experience and ongoing training in a collaborative, supportive, and team-oriented setting. In the Appliance Repair Technician role, you will enjoy working independently as a leading retailer and in-home service provider representative.

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Savings bank
• Training & development
• Vision insurance
• Wellness resources

Additional Info

• We have a fully stocked warehouse with a huge inventory supported and fulfilled by the nation’s two largest appliance parts distributors.
• We do in-office part pre-screens and pre-order parts for most calls run by our field technicians.
• We are paperless and all service orders and data are done electronically.

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Details of participation in these benefits plans will be provided if an employee receives an offer of employment.