Apparel Team Captain - Lead & Inspire Athletes

Dick's Sporting Goods; Mentor (OH); On-site; USD 45,000 - 59,000; Full time

Job summary

DICK'S Sporting Goods in Mentor, OH is seeking a Team Captain - Apparel to lead the Apparel department with product knowledge and athlete connection. You will coach teammates, drive sales, and ensure athletes feel confident in their selections, delivering engaging service on the floor.

This role emphasizes building a strong team, leading hiring and onboarding, maintaining standards, and delivering exceptional customer experiences while upholding store policies and safety procedures.

Qualifications

• High School Diploma or equivalent.
• 1-3 years of experience.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences with product knowledge and service.
• Develop 30-60-90 day plans with leadership to support priorities.
• Create effective schedules and manage workload to meet goals.
• Build and lead a strong team and coach teammates throughout lifecycle.
• Enforce safety, loss prevention and store policies.

Skills

Customer service

Leadership

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Mentor, OH is seeking a Team Captain - Apparel to lead the Apparel department with product knowledge and athlete connection. You will coach teammates, drive sales, and ensure athletes feel confident in their selections, delivering engaging service on the floor.

This role emphasizes building a strong team, leading hiring and onboarding, maintaining standards, and delivering exceptional customer experiences while upholding store policies and safety procedures.