Apparel Store Sales and Customer Experience Specialist

storesalesassociate; Moline (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Citi Trends is hiring a Store Sales Associate to join our value-priced urban apparel team. You will support cash handling, price changes, and customer service, ensuring accurate transactions and neat appearance.

You will assist management with merchandising on the sales floor, greet customers, explain return policies, and uphold loss prevention procedures while maintaining friendly, efficient service. Flexible schedule including nights/weekends preferred.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic mathematical calculations (addition, subtraction, multiplication, division, percentages).

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance register according to company policy and handle cash, checks, and cards.
• Call out prices during transactions and bag merchandise efficiently.
• Explain exchange/refund policies to customers and assist with returns.
• Assist management with merchandising on the sales floor and stock levels.
• Support loss prevention procedures and report incidents of theft or dishonesty.

Skills

Excellent communication

Organizational skills

Flexible schedule

Education

High school diploma or equivalent

Job description

Citi Trends is hiring a Store Sales Associate to join our value-priced urban apparel team. You will support cash handling, price changes, and customer service, ensuring accurate transactions and neat appearance.

You will assist management with merchandising on the sales floor, greet customers, explain return policies, and uphold loss prevention procedures while maintaining friendly, efficient service. Flexible schedule including nights/weekends preferred.